Edinburgh Aparthotel

Don’t be fooled, this hotel isn’t open. They took our money and despite phone calls and messages we were continually lied to saying nothings a problem……. Suprise suprise 1 week before the hotel couldn’t honour the booking due to flooding !!!

We checked in for a long-term stay and the Canon Court team made us feel right at home. The apartment is also very spacious and being on the second floor one has a nice view of the surrounding building. The rooms are clean and beautifully furnished and it is equipped with everything one requires. It is also in a prime location, making it easy to walk to where you need to be. I will highly recommend booking with them on your next trip to Edinburgh.

I made a reservation in January and two months later the hotel canceled it unilaterally, without letting me do any verification, with the excuse that my credit card is not working properly. I use that card daily without any problem and the next day I called my bank who confirmed that it was working fine. Therefore I strongly advise against booking at this hotel, they are not reliable and can leave you stranded on the street a little before your trip. I have been traveling for many years and this has never happened to me. I guess they have managed to get someone to pay a higher price for the reservation that they canceled for me.

Cancelled our fring trip to make room for a "large corporate client having extended their stay" leaving us scrambling for a place to stay, cool stuff. Seems far more likely they've realised they haven't hiked their fringe prices sufficiently and would rather cancel than honour their existing bookings, but what do I know?

DO NOT BOOK HERE!! Me and my gf are planning a trip to Edinburgh in May and decided on canon court for the reasonable price and location, we like to book these things early to get best prices but now a month away from our trip they abruptly cancelled on us, giving us a lame excuse saying “large in house client decided to extend their stay”. Now we’re left scrambling looking for a new place and have to pay more. The only help They offered was to place us in an alternative place or a lame £150 voucher to stay with them at another time, but then offered no alternative and just cancelled on us. Seeing some other negative reviews this seems to be a common excuse they use, this place has to be some kinda bait and switch scam. Save yourself the money and headache and avoid this place. STAY AWAY FROM THIS PLACE!!

We booked Canon Court Apartments Edinburgh for a large family group for a wedding, I had originally reserved through *********** but rang the hotel to enquire about disabled parking and was told to book it directly through themselves and cancel the reservation. I explained it was for a family wedding and we needed parking/lift which is difficult to find in Edinburgh. We booked directly with them as they convinced us they could offer a better service. Imagine our horror when so close to the wedding I received an email to say a big corporate client had requested to book the hotel and as it lined their pockets more they simply cancelled our fully paid up booking for the booked apartments. To add insult to injury they ignored all the emails to refund the money. They haven’t answered the phone all week, it’s a naff answering service and they never call you back, I have sent several emails as they continued to keep our money. Finally I resorted to contacting the credit card company to retract the payment, I emailed Canon Court ( 7th time) and left a voicemail saying I had done that, I received a pleading email asking me not to do a payment retraction and they had paid the money back and I needed to check ( followed by ???????) this an hour after the voicemail. No apology, no explanation. It’s now cost us hundreds more to book somewhere else, and we have had to cancel all other plans as we now cannot navigate ourselves around varying locations with a disabled guest at such short notice Canon Court you are an utter disgrace, you have made what should of been a beautiful family wedding weekend a shambles.