Guest User
September 8, 2024
Breakfast was very varied, fresh and delicious. There was even salmon on Sundays.
The rooms were also clean and tidy. The towels were even changed, although you didn't ask them to (by putting them on the floor), which they also indicate on a sign on the table (for the sake of the environment).
The location to Ballermann is of course not so good, it's a long walk and the hotel is "uphill".
What really bothered us about the "service" was that the security simply came into the room in the middle of the day. We were in the bathroom, lightly dressed, and he was walking around the room with the door wide open and then we looked and asked him to come out and pushed the door shut, he refused and held it with a lot of force. We weren't given a reason why he was in there. We complained to reception but they just accepted it and wanted to make a note of it. They didn't even meet your needs or anything. A really cheeky move. 😐
Otherwise you can't complain. There is always a lifeguard at the pool and it is also a nice pool area.
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