Exceptional service, spacious and clean rooms, convenient downtown location near dining and attractions. Well-equipped facilities, stylish bar, and great dining options enhance the overall experience.
Guest User
January 22, 2024
I have stayed at this hotel multiple times, my most recent visit was an exception to the rule of excellent. We arrived to our room and a horrible smell of sewage hit us even my daughters didn't wanna go in the room. I called guest services and they had a valet switch our rooms in about 5 minutes and even upgraded us to a better room. Which I wasn't expecting but made up for that weird moment. Other than that our other stays are always pleasant and now I know if something goes wrong they'll go above and beyond to fix it! We've also visited the restaurants and they are a good place to eat and the location for us is 100% the best. Employees are also always friendly and helpful. Will recommend and continue to stay here in the future
Guest User
July 30, 2023
The hotel elevator was so slow during peak hour on Friday night, it took us 15mins wait to get from P2 garage to lobby on first floor for check in, then another 10mins wait to go up to our room.
We stayed in the room next to the staff/house keeping room. Every time the staff comes in and out and shutting their door, it would sent a vibration and shake our room door as well. We did not sleep well that night.
Services & Amenities
Most Popular Amenities
Spa
Additional charge
Massage room
Airport drop-off
Free
Bar
Airport pick-up
Free
Outdoor swimming pool
Multi-function room
Nightclub
Restaurant
Conference room
Additional charge
Luggage storage
Business center
Wi-Fi in public areas
Free
Gym
Public parking
Additional charge
24-hour front desk
Spa
Bar
Outdoor swimming pool
Multi-function room
Restaurant
Conference room
Gym
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, $30.00 (approx. AED 110.18) Daily. Reservation not needed.
Public parking
Additional charge
Transportation
Airport drop-off
Free
Airport pick-up
Free
Shuttle service
Free
Front Desk Services
Concierge service
Safe at front desk
Luggage storage
Express check-in and check-out
24-hour front desk
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Convenience store/kiosk
Health & Wellness
Spa
Additional charge
Massage room
Gym
Activities
Nightclub
Public Areas
Smoking area
Elevator
ATM
No smoking in public areas
Cleaning Services
Dry cleaning
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Business Services
Multi-function room
Wedding service
Fax/copying service
Additional charge
Conference room
Additional charge
Business center
Accessibility
Stair-free main entrance
Accessible rooms available
Pool ramp available
Visual alarm devices in hallways
Braille signs
Assistive listening devices
Safety & Security
Security personnel
First aid kit
Fire extinguisher
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Vegan, Vegetarian
StyleBuffet
Age
Fee
Adult
Buffet:$11.82 (approx. AED 43.42) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old.
Paying at the Hotel
Property Description
Opened: 2020
Number of Rooms: 357
With a stay at Hotel Paso Del Norte, Autograph Collection, you'll be all set to unwind after a day of travel.
All rooms are non-smoking.
During your down time, go for a swim in the outdoor swimming pool. To recharge your batteries or simply relax, visit the property's spa or massage room. The fitness room provides a place for guests to work out.
This property is home to a restaurant. During your stay, treat yourself to room service with food from the in-house restaurant. Finish your day off with a drink at the bar.
Service from the front desk is available 24 hours. For extra convenience, luggage storage, dry cleaning and laundry service (on-site) are available at the property as well.
Parking is available at the property.
Frequently Asked Questions
What are the check-in and check-out times at Hotel Paso Del Norte, Autograph Collection?
The check-in time at Hotel Paso Del Norte, Autograph Collection is 15:00 and the check-out time is 11:00.
Does Hotel Paso Del Norte, Autograph Collection have a swimming pool?
Yes, Hotel Paso Del Norte, Autograph Collection has a pool.
Are pets allowed at Hotel Paso Del Norte, Autograph Collection?
Yes, pets are typically allowed at Hotel Paso Del Norte, Autograph Collection, but it's always best to call ahead to confirm.
Does Hotel Paso Del Norte, Autograph Collection provide breakfast?
Yes, Guests staying at Hotel Paso Del Norte, Autograph Collection can enjoy breakfast during their stay.
Breakfast option(s): American, Vegan, Vegetarian.
How much does it cost to stay at Hotel Paso Del Norte, Autograph Collection?
Prices at Hotel Paso Del Norte, Autograph Collection are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Hotel Paso Del Norte, Autograph Collection?
The closest airport is El Paso International Airport, and it is about 19 mins from hotel by car (22.1 km).
What is the cancellation policy for Hotel Paso Del Norte, Autograph Collection?
The cancellation policy for Hotel Paso Del Norte, Autograph Collection varies depending on the type of room and booking conditions.
Does Hotel Paso Del Norte, Autograph Collection offer airport transfer services?
Yes, Hotel Paso Del Norte, Autograph Collection offers airport transportation for guests. We suggest you call ahead to confirm details.