Lough Erne Resort

Fantastic hotel, we will definitely come back again. Beautiful surroundings

Special Anniversary trip We stayed at the Lough Erne Resort for a very special wedding anniversary and overall had a lovely time. The hotel made the occasion feel special with chocolates in the room and complimentary Prosecco and sweet treats in the restaurant. The Garden Room was a real highlight, very relaxing and a beautiful place to sit and relax. Our lake-view room was also lovely, and the staff throughout the hotel were excellent- friendly, efficient, and really five-star in their service. On the downside, the Wi-Fi was very poor and with no 4G it was difficult to stay in touch with family. The spa was smaller and busier than expected, with limited seating and not as luxurious as other spas we’ve visited. We also noticed small details like a cracked tile in our bathroom and missing tiles around the spa, which made the hotel feel less polished. Towels and robes were also quite rough rather than fluffy as described. Overall, we had a memorable stay and really appreciated the special touches, but a little more attention to detail would bring it up to the five-star standard.

We had a very enjoyable stay in the lough erne resort, the staff were excellent, very friendly and helpful. The room was beautiful with a lovely view. The food was fabulous, will stay here again

Deeply disappointing for the price paid. ROOM 1) Fecal matter on toilet seat. We were greeted to our lake view room by fecal matter on the toilet seat. This is wholly inexcusable at any price point. To the hotel’s credit, they sent up a bottle of champagne when they came to sort the room out…the only issue being that we do not drink. Upon checkout we advised the receptionist that we had left the bottle untouched and that they could collect it. They then very kindly asked us for our email address so that they could contact us in the future. 2) The heat. The room was unbearably hot. There is no AC in the room. The duvets were also extremely dense which compounded our discomfort. 3) The insects. Despite keeping the window closed there were many files and insects. BREAKFAST We paid for breakfast when we made our booking; a fact confirmed by the front desk when we checked in. The first morning of our stay we lined up to have breakfast and were initially told that our name was not on the list. This first process took around five minutes. A second staff member came and consulted another list. Whilst the second staff member was reviewing another list the first staff member loudly proclaimed “they have unfortunately not paid for breakfast”. This was deeply embarrassing as it was heard by the very long queue behind us. The second staff member (after some searching for another few minutes) found our name on another list. We never received an apology from the first staff member.

Great stay Everything was great from the moment we arrived, staff took our bags, parked our car, no queue at reception. The whole check in experience was seamless and the hotel and our room was spotless. The staff were simply superb and so welcoming and friendly. The 5 course dinner in the hotel was delicious.

Business trip Super hotel and setting but £24 i paid for breakfast, no eggs available right away so I ordered 2 poached - I finished my breakfast and still no sign of the eggs 20 mins later.. even though i asked twice about them