Crystal Mountain Hotels

The accommodation excels in cleanliness and comfort, with well-maintained rooms and friendly staff. Its convenient location near attractions offers easy access for visitors. However, some reviews mentioned the noise level.

Friendly staff, basic but decent rooms. Excellent location and decent sized rooms. Close by food places and good parking. Staff helpful and welcoming. Amazing scenery and the balconies are a nice touch. Struggling to get the minimum wore limit here! Would come back ok.

When I first checked in to Village Inns, it took 45 minutes to get keys coded to the door that actually worked [The front desk person was amazing, it was not his fault. He had excellent customer service skills]. The ice machine was in the next building so it was not easy to access and unpractical to use on at the level I would have. There was no AC/way to regulate the temperature in the room and there were no screens on the window, so I couldn't open it to cool the room overnight due to the bugs. The shower pressure barely misted during the shower. The hot water in the bathroom sink was way too hot immediately after turning it on. It seemed like such a high cost [$230/night] for subpar accommodations. I was grateful to be able to get away from the fireworks with my dogs but I would not come back again. I gave the feedback when I received an after visit survey, but basically received a "it's your fault for not telling us all these things at the beginning of your stay and we're human". Also "we hope you come back and give us another chance". As I was only going to be there overnight, it wasn't worth wasting more of my trip to wait for them to come and fix things.