Guest User
June 15, 2025
We have just returned from a family holiday here with a 3yr old and a 7yr old. Its a beautiful place and great for children. Both of my children loved the pool and the beach, however weren't a fan of the food so we ate out of the hotel a couple of evenings. The evening bouncing castles were fantastic! Hours of fun for the kids. I do however have a couple of issues that let the stay down. On the first night I went to reception and let them know the sofa bed was broken. The metal underneath was hanging off and fell in the middle. A maintenance man came with 10 mins and cable tied it together stating he would be back in the morning with a new bed. The next day the bed didnt come. I asked again when I seen him and he said he said now the next day. We gave up and just slept on the dodgy bed. It was so uncomfortable and metal bits sticking up which caused bruises all over my legs getting in and out of it. Our bins weren't taken for the whole week we was there. When asking the cleaner, she said they only take bathroom trash so a week worth of food and nappies piled by our door and endless amount of water bottles collated under the sink. Our clothes airer was also broken, reception said this would be replaced. Again this never happened. As I say, it has the potential to be a great place but our stay was let down a little unfortunately.