Stayed here for a night after two days at Legoland, you enter through the bar and there is a kind of reception beyond it. They tell you that there are no breakfast facilities and how to get into the hotel if you are going to be out late, but not how to get out in the morning, more on that later. They showed us to the family room, through a rabbit warren of passageways where the roof is so low that there is foam fitted to stop you bumping your head, now they do say it is a 300-year-old inn. The first impressions of the room were good, large and on different levels, with plenty tea and coffee. They tell you at time of booking that the family room does overlook the beer garden and can be quite noisy, there is a form of double glazing, but this was one of the hottest nights of the year, however, there was a fan in the room and a pint of ice from the bar turned this into our air conditioning system. Now for the problems, when we plugged in our phone chargers all the lamps started to flicker, this really needs checked. Then my partner said the carpet outside the shower room was damp, now this could have been due to the extremely loose hot tap in the wash hand basin, it was so lose you had to hold it with one hand and turn it on with the other, the water was scalding so when you held it to turn it off it burnt you, not good when you are trying to encourage your 7 year old grandson to always wash his hand. Also, there was no plug so you couldn’t mix the hot water with cold to cool it down. In the morning the more likely reason for the damp carpet was found, when you turned on the shower water went everywhere as the shower rose was old and broken, then the water didn't drain away quick enough, and the shower tray overflowed. I would have mentioned these problems to the staff in the morning if there had been anyone there, but there wasn't. The door to the bar was locked and there was a key box on the wall to leave the keys then you exited the property through an emergency exit, which led to a narrow passageway that contained the bins, delightful, then into the beer garden. The main door back into the bar was also locked and you had to work out that there was a gate that you could get out, but you wouldn't have been able to get back in if you had forgotten anything. One other thing, we put our grandson to bed early and I got a couple of drinks from the bar to take to the room, over £22 for a large G&T and a Whisky & Ginger Ale, now that is even more expensive than Legoland and I thought that would have been hard to beat!
Excellent
104 Reviews