Evora Hotels with Gym

We spent 2 nights here arriving by train and a short taxi ride from the train station. The Taxi only accepted cash which I did not have. I expected the driver would receive payment by credit card. So, my first encounter with the receptionist was to charge the fare to our room and provide currency for the driver. The receptionist telephoned the manager whom did not accept this arrangement. However, Antonio the receptionist went above and beyond in service by giving me 5 euros for tip and fair of his own money. I was so impressed by the gesture of this staff but not the management. I repaid Antonio with in minutes of finding an ATM machine and gave him double the amount he lended me. Another impressionable staff was Nelson whom treated us with exquisite service at the bar and at dinner. He deserved and received a direct tip that he wouldn’t have received if given through management. Management might want to take note of these performers as quality staff that reflects on the hotel service in a positive way. For breakfast the staff was indifferent and unenthusiastic. The higher end rooms here are large enough with sp**** decor and furniture. The floor is exposed grey concrete with no rug or tile coverings. It looks like it is still unfinished construction when contrasted with the pleasant marble bathroom walls. Good environment control with proper AC, fan, heat function. Bright room with large windows and window coverings that has an option for blocking the strong sun. The facility has both inside and outside small pools with recliners. The restaurant and bar is suitable for wine, cocktails, and reasonably valued food options. The location is walking distance to main tourist attractions in this small town.

LOVED THIS HOTEL! We stayed here two nights while on a Country Roads of Portugal tour. Great location-perfect actually. You are away from the City Town Square but only a 10 minute walk from the hotel where it is quiet. The room was spacious with all the the amenities you would expect from a high end hotel. The breakfast was lovely and plenty of choices and stations. Would stay here again in a heartbeat. Evora one of my favorites!!

First the good. Most of the staff are very nice. The bar and restaurant area are pleasant and so is the pool area. Water pressure in the shower is good. However, this is not up to 4 star standards. The rooms are dated. The doors don't fit properly and there are gaps. It is the first time I have seen a shower curtain over a bath in an hotel in many years. The TV is a very small free standing TV. There is a terrace but it only has one chair. On our second day after housekeeping had been we were faced with stained bath towels, we took them back to the housekeeping room but there was noone there so we swapped them with unstained ones. Certainly not acceptable in any class of hotel. The restaurant is nice and the food is good, but only buffet. Breakfast is extremely noisy because the hotel caters to coach parties and conferences. The breakfast food is nothing great but ok. The pool area is nice but although there is a member of staff in the pool bar area you have to get dry and dressed to go into the hotel to get food and drinks, not really great for a supposed 4 star hotel. The pool also was full of flying ants,/mosquitos on the first day, although there were a few less on the second day.

This hotel immediately made me think of the phrase ”I would like but I can't” because it has the potential of a 5-star resort, but unfortunately the services stop much earlier. The structure is surrounded by cork trees, but there is no maintenance: the flowerbeds are not well cut, the external lights do not all work, the paint on the structures where the rooms are located are off. Inside the rooms are spacious, clean but the blackout curtains did not work. In the main building there is an indoor and outdoor swimming pool, a sauna and a gym. For breakfast they assign slots to choose from, although there isn't that much turnout. The same goes for the restaurant in the evening, where the food is quite good but not excellent. In summary, with a few adjustments this structure could be wonderful, at the moment it is only decent

It is difficult to fault this extremely well thought out hotel. Every detail required as a new family of a 3 month baby girl was catered to. They prepped our room with all the toiletries towels and a cot we needed for baby and set up a shaded area outdoors with abacus and pillows for guests with children which I used daily for baby’s naps. The staff go above and beyond, the facilities are so incredible, the food amazing and the scenery wonderful. For a relaxing getaway whilst pregnant or with small children/babies it really does cater to providing a tranquil, serene atmosphere in which to enjoy your down time. The housekeeping staff are lovely and keep everything spotless and the amenities of the rooms are great. We shall be coming back throughout the year to experience it during different seasons as they have an outdoor fire pit nook we would love to experience in winter. As a previous Octant Douro customer on several occasions we must say well done Octant hotels for creating this beautiful concept in hotel experience.

What I liked: 1. When I first walked in … my impression was ‘Wow’. A sleek and modern lobby and a open concept restaurant really made the place look amazing. 2. While I didn’t use the pools. There were a lot of choices. I think there were 4 pools and they all looked nice. 3. The included dinner at the hotel restaurant with my Globus tour was more the same type of meal I could get in North America. I generally want to try the local cuisine. However, there was a lot of choice with the buffet and a very pleasant experience. The breakfast the next morning also had a lot of variety 4. The rooms were clean and modern What could be improved/didn’t like: 1. The check-in at this hotel needs a lot of work, especially when dealing with bus tours. However, I think a lot of their business are bus tours since I noticed a very large parking lot with several buses next door. We went to our room and discovered it didn’t have two twin beds. This was a communication problem with Globus and spoke to our tour guide after this issue. We phoned reception and told them the situation. We asked for someone to come to the room because it seemed to be a long walk to get back to reception. After about 10 minutes, someone arrived from reception and walked us to the new room. We weren’t too thrilled since it was directly in front of this “wall of heat’ that we passed by when getting off the elevator. The new room also had a lousy view compared to the first one that overlooked the pool. We specifically asked the reception person to make sure that are luggage comes to the new room. She told us not to worry, but sometimes it takes a bit of time. We waited for more than 40 minutes and then thought – maybe they sent our luggage to the old room. I went back and it wasn’t there. We called reception and finally got our luggage more than an hour after checking in. This time there was somewhat of an apology since it was the same reception person who said it would be sent to the new room. She admitted that she forgot, and we respected her honesty. Originally, she seemed annoyed when taking us to the new room and only seemed concerned about whether we used the washroom in the old room. When we met people from the tour and told them about the situation, they said there is a ton of luggage in a small back room that hasn’t been delivered. This lack of organization and efficiency took one hour of out of our vacation time. 2. The front of the hotel is glass and looks very modern. But when you pass by the corridors that are in the front of the hotel facing the street versus the back facing the pool – the temperature is so hot it is noticeable. I think the hotel tried to put some type of additional wall to block the heat. However, it isn’t enough and there needs to be more air conditioning in the corridors to keep the place at a proper temperature.

Very small town, because of the location of this hotel, the hotel is relatively small, no extra bed at all, the bed is small, the location is OK, the restaurant environment is not bad ~ ~ breakfast is also rich, no hot water!

Amazing old convent turned hotel. Beautiful architecture and interesting decor. Great boutique with handicrafts and porcelain. The hotel accepts pets - still rather unusual in Portugal. Unfortunately, a bit understaffed which affects level of service. Anyway good option to explore Évora.

We had spent 3 nights at this Hilton and we got a top rate service, starting from the reception, with Moises, Raquel, Davide, the room services are excellent, as the different restaurants, where I remember just Celso, Diogo, Paolo. The breakfast display is amazing. The rooms large with excellent beds, plus free cover parking for gold members. If in Evora don’t look around this is the place.