Merchants Manor Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Falmouth
Merchants Manor Spa
Western Terrace, Falmouth, Cornwall, TR11 4QJ, United Kingdom
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With a stay at Merchants Manor in Falmouth, you'll be near the beach, just a 3-minute walk from Falmouth University and 10 minutes by foot from Gyllyngvase Beach. This eco-certified hotel is 0.5 mi (0.8 km) from The Lizard and 0.7 mi (1.1 km) from Swanpool Beach.Show More
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Highlights
Delicious breakfast
Free parking
Lots to doAmenities
Golf course
Indoor swimming pool
Diving
Snorkeling
Horse riding
Hiking
Sauna
Spa
All Amenities
Property Description
With a stay at Merchants Manor in Falmouth, you'll be near the beach, just a 3-minute walk from Falmouth University and 10 minutes by foot from Gyllyngvase Beach. This eco-certified hotel is 0.5 mi (0.8 km) from The Lizard and 0.7 mi (1.1 km) from Swanpool Beach.
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4/5
Very GoodCleanliness4.0
Amenities4.0
Location4.0
Service4.0
All 49 Reviews
Surroundings
Airport: Cornwall Airport
(47.8 km)
Train: Newquay
(37.7 km)
Landmarks: SO8 Muay Thai
(<100m)
Landmarks: Emmanuel Baptist Church
(140m)
Landmarks: Fox Rosehill Garden
(310m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Classic Double Room
1 King bed
Non-smoking
Private bathroom
TV
Towels
Wardrobe
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4
Cosy Room
1 Single bed
Non-smoking
Private bathroom
TV
Towels
Wardrobe
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4
Comfort Room, 1 Bedroom
1 King bed
Non-smoking
Private bathroom
TV
Towels
Wardrobe
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6
King Room
1 King bed
Non-smoking
Private bathroom
Towels
Wardrobe
Daily housekeeping
Check Availability
2
Cosy Single Room
Has window
Non-smoking
Private bathroom
Electric fan
Private toilet
Shampoo
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Guest Reviews
4/5
Very Good
49 reviews
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Average for similar properties in Falmouth
AI Summary
The accommodation boasts comfortable beds, spacious rooms, and luxurious amenities. Convenient location near town center, harborside shops, and beaches. Guests appreciated the high-quality breakfast and friendly, attentive staff.
Guest User
February 6, 2025
Soon as we arrived at the hotel we were so overwhelmed how beautiful the place was! Our room was upgraded which we were grateful and the room was outstanding! We really enjoyed using the facilities and ending our evening by a log fire with a few drinks. It was just what we needed. Staff were kind and helpful. Only one suggest is that a dinner menu needed to be displayed as we couldn’t see any. Our breakfast was amazing, with plenty of choices to choice from. Overall we will definitely be back.
Guest User
February 4, 2025
Stayed Saturday and Sunday night. Friendly welcome and a room upgrade. All the staff were really friendly, special mention to Simon. I recommend the Sunday sleepover which includes a fabulous roast. Easy walk into town. Will definitely return.
Guest User
January 31, 2025
I’m extremely disappointed with the state of the gym and spa facilities at Merchants Manor. When I first joined, I expected a clean, well-maintained environment, but unfortunately, it has gone rapidly downhill. First and foremost, the presence of black mould in the spa area is completely unacceptable—it’s both unpleasant and a serious health hazard. The jacuzzi has never worked , with no clear sign of when (or if) it will be fixed. There is also no sauna, despite this being advertised as part of the facilities. The decking outside is dangerously slippery, making it an accident waiting to happen ( I see accidents out there a lot and slip most days ). Myself and others have asked numerous times for the management to sort out a rubber mat to walk across but nothing has happened.To make matters worse, the two deck chairs provided are covered in black mould, making it impossible to use them comfortably. And yet, despite all these issues, management has decided to increase membership prices by 30%! It’s outrageous to demand more money when the quality of service is rapidly declining. I strongly urge potential members to look elsewhere until these issues are properly addressed. I certainly won’t be recommending this place unless serious improvements are made.
Guest User
January 31, 2025
I’m extremely disappointed with the state of the gym and spa facilities at Merchants Manor. When I first joined, I expected a clean, well-maintained environment, but unfortunately, it has gone rapidly downhill. First and foremost, the presence of black mould in the spa area is completely unacceptable—it’s both unpleasant and a serious health hazard. The jacuzzi has never worked , with no clear sign of when (or if) it will be fixed. There is also no sauna, despite this being advertised as part of the facilities. The decking outside is dangerously slippery, despite numerous attempts to notify management about how slippery it is they have ignored pleas from many members to put a rubber mat down to walk on.To make matters worse, the two deck chairs provided are covered in mould, making it impossible to use them comfortably. And yet, despite all these issues, management has decided to increase membership prices by 30%! It’s outrageous to demand more money when the quality of service is rapidly declining. I strongly urge potential members to look elsewhere until these issues are properly addressed. I certainly won’t be recommending this place unless serious improvements are made.
Guest User
January 30, 2025
A lovely chilled weekend away, calm so relaxing, staff amazing, thankyou for making our weekend. Room was amazing, bed really comfy best couple of nights sleep, totally recharged Staff were very kind, professional, helpful, nothing was too much trouble
Guest User
January 19, 2025
Had a lovely’s stay with my family over Christmas time. The staff were super nice and helpful. The restaurant was perfect and the pool facilities were very relaxing. I would highly recommend it if your are planning a trip to Cornwall this year.
Guest User
January 15, 2025
Been a member for exactly a year now couldn’t say a bad thing about the place always clean, pool workers are amazing keeping the changing rooms constantly refreshed! Bar staff are amazing to especially maja, always goes above and beyond to help all she can! My parents also stayed over Xmas and was very happy with the time they spent here. Lennie
Guest User
January 15, 2025
With a little trepidation my wife and I decided to have our first Christmas away from the hustle and bustle of entertaining family. What an excellent decision we made to spend our Christmas at Merchants Manor. Without exception all the staff were friendly, efficient and made us feel at home. The food was excellent and we enjoyed a fantastic seven course christmas lunch. The hotel was beautifully decorated and we loved the 'chocolate table'. We stayed in the main hotel and our room was lovely. Enjoyed a swim and sauna on boxing day. Nothing seemed to be too much trouble for the staff (not that my wife and I are demanding) and it was lovely to meet other couples enjoying their Christmas. Absolutely recommend the hotel and we would have no hesitation in visiting again. Thank you to all at Merchants Manor for making our Christmas so enjoyable
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Indoor swimming pool
Diving
Snorkeling
Horse riding
Hiking
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Tennis court
Squash court
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Indoor swimming pool
Spa
Gym
Bar
Restaurant
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Languages Spoken
English
Food & Drink
Bar
Room service
Health & Wellness
Tennis court
Squash court
Golf course
Off-site
Gym
Massage room
Sauna
Spa
Additional charge
Diving
Hiking
Snorkeling
Horse riding
Windsurfing
Off-site
Activities
Fishing
Public beach
Public Areas
No smoking in public areas
Smoking area
Picnic area
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Clothes dryer
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Accessibility
Accessible rooms available
Safety & Security
First aid room
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child Policies
Children 12 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegan, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is £50.00 (approx. AED 227.80) per night.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1910
- Number of Rooms: 39
With a stay at Merchants Manor in Falmouth, you'll be near the beach, just a 3-minute walk from Falmouth University and 10 minutes by foot from Gyllyngvase Beach. This eco-certified hotel is 0.5 mi (0.8 km) from The Lizard and 0.7 mi (1.1 km) from Swanpool Beach.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at Rastella, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary full breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Stay in one of 39 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at Rastella, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary full breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Stay in one of 39 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.