Emerald Maldives Resort & Spa-Deluxe All Inclusive

Service Quality: The staff consistently deliver exceptional service, going above and beyond to cater to guests' needs. Butlers, like Sid and Wisham, are highlighted for their attentiveness and personalized care, ensuring guests feel valued throughout their stay.(based on 1 review)

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We stayed at the Emerald Resort Hotel for our honeymoon at the end of September for 11 nights. We booked a water villa with pool for half the time, and then in a beach villa with pool for the other half as we wanted to experience both accomodation types. To describe the hotel, it's staff and the overall experience in one word? Perfect! From the minute we landed in Male, a hotel representative was waiting for us with a smile and helped us find our sea plane transfer easily (a chaotic experience if we'd needed to do it on our own). From the moment we arrived and were welcomed by staff and management to the day we left, we were treated like VIP's and made to feel special and important every single day. From pastry chef Navid making me a special Tiramisu just because it was my favourite, to waiters like Miraa and Areej who were always smiling, friendly and offered brilliant service every time we saw them. Our host, Aiman, was simply wonderful! He looked after us impeccably and was always just a message away to fetch and carry us, give us advice, book activities and dinners. No job was too big or too small for him and our honeymoon would not have been nearly as special without his smile, friendly manners and excellent service. He even organised cocktails on the beach for us under the moonlight before taking us to our dinner reservation. The restaurants were amazing and food was incredible!. We particularly liked the beach club and grill for dinner, while Asiatique had a fantastic menu too. Special mention must go to Yashi the sommelier. His knowledge of wines and his friendly manner were a highlight for us. We loved chatting to him at mealtimes and he went out of his way to keep our glasses topped up and give us excellent service every time. He even did a private wine tasting in the ocean for us at sunset which was incredible. All in all id say the island is postcard perfect. The water villas with pools are incredible and even though right next to each other, do feel private. The beach villas with pools offer a different experience and we loved being able to walk onto the beach and straight into the ocean and snorkel there. We had a couples massage at the spa which was lovely - staff were brilliant and the masseurs great! I would definitely go back, and I would highly recommend the island and hotel to anyone wanting to experience the beauty and magic of the Maldives.