Guest User
September 9, 2024
I made a reservation on September 1st, but due to special circumstances I didn't check in in time. I am willing to bear the loss caused to the hotel if I forget to cancel after booking. However, for a hotel, the reservation was made 10 days ago, but no one came to stay, and there was not even a phone call or even a message. The person who comes is a guest. If a guest comes to your home, and the time has passed and he has not arrived, the most basic thing to do is ask about the situation. This should be the most basic service. When dealing with booking guests, you should ask them if they haven't paid. What's more, I paid the room fee and still didn't ask. With such an indifferent attitude, you don't expect this hotel to provide you with any service.
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