Premier Inn Bournemouth/Ferndown

Excellent service and even a nice gift left in the room for us. Room was huge for our family of four. Comfy beds as always from Premier Inn. Friendly check in on arrival. Dinner and breakfast over in the Beefeater was ok - kids enjoyed it. Essentially everything we needed for our stopover

“I had the pleasure of being assisted by Sharney, the reception manager at Premier Inn, and I must say she was absolutely outstanding. Her level of professionalism, politeness, and helpfulness went above and beyond. She maintained a calm and composed demeanor, making my experience seamless and truly memorable. Sharney is undoubtedly a tremendous asset to Premier Inn. Additionally, my room was immaculate, further enhancing my stay.”

Stayed here during school half term. The room was very clean and the bed was comfortable. Very short distance to Moors Valley Country Park. Kids had the best time in the Country Park. We did not use the restaurant next door. We enjoyed our stay here. We won’t hesitate to book again if we are in the area.

So me and my wife stayed here for one night due to a delayed flight. Room was very clean and bed was very comfortable especially after a day of travelling when you are tired. Staff were very professional and polite, Even though only a short stay felt really welcome. Having stayed in quite a lot of Premier inn over the years. This is definitely one of the best we have stayed in. Also a special shoutout to house keepers and reception.

I stayed with my partner overnight for my grandfathers funeral, checked and went for food at McDonald’s as the restaurant had shut by the time we arrived at 9pm, when we went into the room we was met with the musky smell of damp. Upon further inspection the was mould over the wall and by the window sill. There was also black marks over the bed and the curtain rod had fallen down. I went to reception as we couldn’t get the heating on and to show them the issues, the guy came and saw the mould and issues, at no point was we offered to move rooms and as there was no lift and my partner having an injury, we was limited to a downstairs room, we stayed put for the night. Bed was comfy as all premier inns but the rooms are in serious need of upgrading. Had breakfast the next day, was fine. Food wasn’t great and was food to order so difficult for a all you can eat breakfast when the poor woman who was on her own was taking orders, delivering food, clearing plates and tables, seating people and replenishing food. Definitely wouldn’t stay at this premier inn again or would I recommend. I would rather stay at Ringwood and travel in.

A friendly welcome by the guy on reception who made a booking for me into the adjoining Beefeater restaurant within 20 minutes of arriving. The room was very clean & comfortable and very quiet. Immediate car park was full but plenty of space on the Beefeater car park at the front. Only had dinner at the Beefeater, with good priced menu, however the plate was smeary and had large piece of plastic in the sauce - brought to the attention at the time. Check out in the morning was fine, dropping key into a box. Would return next time I'm in the area.