Fingal Bay Holiday Park

Very friendly staff. Great big park. Beautiful pool. Clean amenities. Many many sites available from big rigs to tents. Sites are a good size. Fun games room. Fantastic camp kitchen. Great for bike riding. Lots of things to do in the park and in the area.

I stayed in a cabin. It was fantastic! Air con, verandah with chairs and table, great shower, comfy bed. Very comfortable and spotlessly clean. Also nice and quiet. The pool is fabulous and so warm and big enough for a proper swim. I'll be back for sure.

We stayed for one night in a camper back in March. It was our first time visiting Australia and our first time using a campervan. We were absolutely blown away with the facilities at Fingal bay. The bathrooms were so clean and the showers were hot and well kept. The location was amazing with the beach just a short 2 minutes across the road. We wish we could've stayed and longer and will definitely return at some point.

We paid premium prices to camp next to a bin and the kept awake all night by partygoers the music went well after 3 and gatherings outside our campsite of adult men on a skate board roaring up and down the road. The camp kitchen was filthy. I would not recommend it. Terrible when we had experienced so much beauty on the Tomaree Coastal walk. I wouldn’t rate the customer service either. Our group of 4 will not be back.

This is a well positioned park opposite a beautiful beach and the drive thru site was great for the motorhome, the reason for the 2 star review was the filthy state of the ensuite. Paying over $100 a night for a site I at least expected a clean toilet and shower (ensuite toilet had the usual paper seal which showed it had supposedly been cleaned). As we were a late check in and the office was closed we had to clean and disinfect the toilet and shower using our own supplies before anyone could use it. We had just arrived from a stay at Shoal Bay Holiday Park where we also had an ensuite site, which was perfectly clean as was the beautiful entire park.

Originally booked 2 nights. Only to then be told that we we’re not entitled to a refund or credit by the very blasé office staff, citing this was standard practice as they’d been holding our site for us, so a refund or credit was not an option apparently. I called Port Stephen’s City Council after both myself and my husband had attempted to reasonably request at least one nights refund. I explained to Taryn ( who I was directed to) our situation, she attempted to assist us by either offering another site, otherwise she said she’d see what he could do to assist. She called back soon after and offered a one night refund, which was very helpful. We no sooner arrived and realised the boom gates were right next to the site ( which we were told was opposite the office) but, not right next to digital boom gates. There was a constant stream of traffic, people coming in and out, a bank up of harassed people cued up at the boom gates as people we’re having difficulty getting in due to their code not working. Phone calls being made, loud conversations trying to get the code. This continued throughout the night. It wasn’t feeling peaceful, so we thought we’d take a stroll after dinner, this wasn’t pleasant. In the tent site area there were multiple gazebos set up, with large groups of young adults. They had loud music, drinking games set up and were using really foul language. We felt for the families with young children nearby. There didn’t appear to be anyone responsible for policing this inappropriate behaviour. Overall a really unpleasant stay, which was very disappointing. Won’t be back.