Guest User
December 30, 2023
This hotel has some amazingly courteous staff, from front desk to housekeepers, restaurant service, and everyone else. The food was plentiful and very good, and beverage prices appropriate. There is a terrific wellness area with indoor and outdoor pools, sauna and steam rooms, and a great choice of things to do for the children. The one thing that diminished the overall experience is the building's decor. It's Disneyland (with less taste) not fitting the Alpine environment. When I saw "Schlosshotel", I expected a retrofitted ancient building not a fake castle with crystal chandeliers and kitschy decor.