Florence Santa Maria Novella Hotels

nice stay, beautiful rooftop area

The hotel's facilities exude a charming, classic elegance! The balcony room was a huge plus for drying clothes, which is incredibly important for travelers. Breakfast was simple, with no hot options. However, I really enjoyed the variety of sliced hams they offered, a true local specialty. Sipping English black tea while assembling bread with those colorful ham slices and a couple of cheese slices was an absolute delight! Florence is beautiful. These experiences will become cherished memories for us. Thank you!

Very pleased with my stay. Hotel kindly upgraded me from a Single Room to a Double Room in low season in November, which is really nice. The room is spacious, with good natural light, double glazed windows and good ventilation/air con/heating. Toilet with stand shower is of a good size as well, not too small and cramped. Hotel location is super close to the central station in Florence, around 5 mins walk only to it, which is very ideal for travellers arriving into Florence by rail. It's slow walkable to pretty much all attractions (within 15-25 mins), so is a good place to base yourself in for a short stay. Similar to many hotels in Italy, there are a few steps at the entrance but there is a lift to get you up to your room. Check-in process is smooth and complimentary breakfast is decent. I especially love the coffee and jucie machine and pancakes offered. It'd be great if besides scrambled eggs, some kind of breakfast meats like sausages can also be offered. They do have some basic cold cuts and cheese and ham as well, yogurt, and cornflakes, it's a more diverse continental breakfast, which is great for a 3 Star Hotel. As the hotel is very close to the Train Station, you do hear trains / trams passing through from the streets, but the noise level is acceptable with the double glazed windows' insulation. I would recommend this hotel for solo travellers.

Amazing services! We are allowed to check in early… what a saint! We were so tried of the travel and when we saw the clean room and nice big bathroom it was just an amazing feeling. There were always people / security at the reception so when we cane back very late after Andrea Bocelli’s concert we can get in with no trouble. Also we were lucky that we got whole room to ourselves :) the highlight of this apartment is very clean and friendly staff!

The hotel is very close to the train station. Service was good. The room was quite small, but it felt surprisingly cozy, and all amenities were well-stocked. I was told it wouldn't earn IHG points, but I later noticed some bonus points had been added to my account. The restaurant was decent. Breakfast was okay, though it did get a bit repetitive after having it for many days. Many places are within walking distance, and public transport is also easily accessible. There's a Five Guys right outside the train station, and their extra Cajun fries are delicious!

I recently stayed at Popartment in Florence, and overall, it was a great experience. The room was incredibly spacious, providing plenty of room to relax after a day of exploring the city. The amenities offered were more than sufficient, making the stay comfortable. I particularly appreciated the kitchen area, which allowed for some light cooking. The breakfast provided was decent, with a good selection to start the day. The neighborhood around Popartment was quiet and serene, which made for peaceful evenings, yet it was conveniently close to restaurants and shops. A short walk to the tram stop made it easy to access the city's main attractions, and the nearby establishments provided a variety of options for dining and shopping. The one area where improvement could be made is with housekeeping. While it’s understandable that the room isn't cleaned daily, I would recommend at least providing a service to take away the trash regularly. Overall, Popartment is a solid choice for anyone looking for a spacious, well-located, and peaceful stay in Florence.

Great location in Florence. The room was pretty standard and nothing much to shout about, but it was clean and did the job. The real highlight of this hotel is that it's right next to the train station, which made getting around really convenient. Perfect spot if you're planning to explore the city or take day trips. Overall, a practical and convenient stay.

First off, its proximity to Florence train station is unbeatable – just a 3-5 minute walk from the exit. There's a bus stop right outside for easy transit, and a street with plenty of Chinese restaurants is also within walking distance. Check-in was quick and smooth. The body lotion, frequently mentioned in other reviews, was indeed excellent – a reputable Italian brand provided daily. I specifically chose this hotel for its modern aesthetic, as I'm not fond of old-fashioned, dim lighting, so this place was perfect. Do note that the shower is located inside the bathtub. I booked two days prior, and the price was 1300, which included breakfast. What's more, the breakfast was the best I had throughout my entire European trip (even some pricier hotels had disappointing breakfasts). The options here were particularly well-suited for a 'Chinese palate.' Although the dining area isn't large, there was a slender, curly-haired girl working there who was incredibly cute and enthusiastic, radiating energy (the 'cool and cute girl' in the picture). She greeted everyone warmly. Breakfast offerings included fresh fruit, a variety of tea bags and coffee, and perfectly cooked soft-scrambled eggs. There was also a delicious triangular-shaped egg dish. The front desk staff were also very friendly and helpful. What truly impressed me was the security; you need to swipe your room key card to enter the main building after hours, which made me feel very safe. My only minor gripes were that the air conditioning blew directly on us, making it quite chilly, and complimentary drinking water was not provided.

Facilities: Overall it is quite new, the toilet is a little small but the room is spacious. The air conditioner is also new. There is also a drying rack in the toilet, which is very useful. The room has a refrigerator and tea bags. The only downside is that the curtains only block out half of the light (? So it's a little less private. Hygiene: Cleaned very clean every day Environment: Very close to the train station, turn right and walk a few steps. It's also very convenient nearby. There is a supermarket downstairs. There are many Chinese restaurants around, and you can walk to various attractions. But because it is near the train station, there are sometimes teenagers screaming at night, which is quite annoying. Service: A very socially friendly hotel. The front desk is only open in the morning. When we arrived at night, we registered the information online in advance. The hotel sent us the check-in information for self-check-in. We didn't send the information on the morning of our check-in day, so we were a little anxious. Fortunately, Ctrip helped to call for consultation and sent it immediately. There are two doors in front of the room, both of which are password locked, which is safe. You have to climb one floor. There is an old European elevator that we didn't dare to use. We basically didn't see anyone in and out of the hotel. When checking out, just give the key to the lady at the front desk, and you can store your luggage.

The room is very clean and tidy, the decoration is very style, the facilities are complete, very good