Guest User
June 17, 2024
Cleanliness: There were small bugs, and other guests left children's toys uncleaned.
Facilities: There were sharp burrs in the alloy material surrounding the outer window of the bedside shower room. The child's foot was scratched when he was getting in and out of bed. He needed 5 stitches at the local hospital. The trauma suturing operation was completed at around 8 p.m.
The hotel took us to the hospital, paid for the initial medical expenses, and gave the child two pandas as gifts.
The doctor recommends that the child should not be active for more than ten days, which will affect the subsequent ten days of schooling for the child. He has not recovered yet and is undergoing treatment.
It is recommended that the hotel undergo a comprehensive inspection to eliminate safety hazards.
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