johnathonm63
April 14, 2025
We stayed in the honeymoon suite at the Crowne Plaza Foster City as part of a wedding weekend, with multiple rooms booked for our guests. Unfortunately, the experience fell short in several ways. The suite had only one robe—which seems like an oversight for a room intended for two—and there were no basic amenities like napkins. We requested a second robe, but it was never brought. The next morning, loud construction began before 8am, making it hard to get any rest. The night before the wedding, during the reception, a security guard screamed at my fiancé on the dance floor—yelling “No drinks on the dance floor!” in front of everyone. It was abrupt, unnecessarily aggressive, and really dampened the mood. We ended up leaving early because of it. Afterward, we reached out to the hotel to share our concerns and never got a response—no apology, no acknowledgment. For a hotel that markets itself as an event space, the lack of hospitality and professionalism was incredibly disappointing. Would not recommend for weddings or group stays.