Harvey Spa Hotel

Very nice hotel, great location, comfortable room, nice spa area, friendly staff, delicious food – most hotels in Germany could learn a thing or two from this.

Very nice hotel, modernly equipped rooms and common areas, nice, friendly and professional staff. The hotel is located in a quiet part of the park, near the center of Frantiskovy Lazni, great relaxation, hotel pool and procedures available, value for money, performance above expectations

All reviews before July 2023 can be ignored, as the hotel has had a new owner and new management since the end of July and has also undergone a visual renovation. Plus - Location of the imposing Grand Hotel building right on the spa park, a bit away from the other historic spa hotels - Booked a junior suite with a view of the park and this was wonderful: Huge space, a very large and comfortable king-size bed, high ceilings, seating, full-length balcony. Bathroom with shower was standard, toilet was separate. Ironing board, safe, minibar and Nespresso coffee and tea maker available. Large, new TV. - Friendly and helpful staff - Small indoor pool with sauna and steam bath. Minus To reduce criticism, it must be said that the hotel was only recently reopened and, according to management, many things ordered have not yet been delivered. - There are enough hotel parking spaces, but they cost EUR 10 per day. - At check-in, the bill was requested to be paid immediately. - The suites face south and do not have air conditioning or a ceiling fan. This no longer corresponds to today's standards. - The closet in the room is far too small to hold the clothes of two guests. - No chairs on the balcony. When we asked, some were brought to us. - Minibar poorly stocked, there was no wine and/or sparkling wine and there was no price list for the minibar and snacks - No written explanation of how the TV, which was set in Czech, works - No information folder from the hotel about in-house spa treatments, opening times of the hotel's own facilities, sights in the town or in the surrounding area or region. - The dining area has the charm of a university cafeteria or company canteen. Completely oversized, only a few tables set, no tablecloths, no flowers, nothing. - Breakfast was just about the minimum standard of a 3-star hotel at best - We had booked half board and can only advise against it. The very limited selection is at best low-class home cooking. Drinks cost extra and were very inexpensive.