Wellnesshotel Ludinmühle

We stayed in this lovely hotel for 4 nights with our 6 year old girl. We had the Verwöhnpensioun thus eating there morning lunch and dinner and we really enjoyed the delicious food. Great choice at the breakfast buffet and friendly waitresses. Pencils and colouring in menus provided for children. Our room was spacious, well equipped and clean. The bed was comfy and new fruit there every day. What I really appreciated were some small touches: our view was not great it was onto the roof of the kitchen and restaurant, but they made it nicer by putting iron animal cuttings there, great care to detail! My massage was great and we enjoyed the pool and spa. The only negative point is that there were not always towels there and it was not easy to find a deck chair. The child care was great and our daughter enjoyed it, and it was great that I could also go there with her on a Sunday and enjoy the toys. The shuttle service for walks is a wonderful idea and the man taking us gave us some very interesting information about the area. Concerning children (previous review) : the hotel offers a lot for children, but the clientele is mostly old, so it's not a children's hotel. I felt very self-conscious around the pool as people do eye you suspiciously when you are there with children, but we didn't have any problems. Also people who want peace can go to the sauna which is over 16s. We loved our stay, especially the warm welcome at the reception and will hopefully be back.

Children intimidated in the pool I have never written a bad review before, but this place was so horrible it merits a first, to protect other families from this experience. Travelling through Italy and Germany in luxury hotels with our 3 young children (7, 5, 2) for the past 3 weeks we had wonderful experiences everywhere except this awful one. We really implored the manager to let us leave because we really did not feel at ease but he was not willing to waive the cancellation fee of 80%. Simply put: Do not go here with kids. This place is just horrible if you are with young children. The general age of people is elderly (70+) and most things are catered to them. Nothing wrong with that but it is clearly not for families with young kids, so they should not advertise this and should have pointed this out during reservations. The hotel is full with elderly people who don’t want children playing in the pool, children are not allowed to jump in the pool, splash or make noise. There is a relax area right next to the pool. Different people come up to them to intimidate the children, (one even went as far as shoving), leaving them crying and upset. We started filming the incidents after our 2 year old was pushed in the water and we found out some of their toys were taken away. [Read on...]