"I will say this hotel, overall the location is good, the hardware facilities are also in place, I think this price is worth it, and the children's play area is very large, the inside is very clean, the hot spring is very comfortable, the facilities are perfect, the hotel room is also very large, the bedding is very comfortable. But the operation of the hotel has a relatively large problem. First, although a badminton hall is set, it does not provide badminton rackets. So who will bring badminton rackets when traveling? Since there is a badminton hall, why not provide the simplest badminton rackets? Second, the hotel stayed for two days at the first time, but he did not give us all the breakfast coupons at once, let us go to collect it once a day, you are not too troublesome, we take the children to the front desk every day, we feel very cumbersome. Third, I think the operation and management of this hotel has a relatively large problem. Their original intention is to make their accounts more clear, but what you don't understand is that as a hotel, the most important thing is the experience of the guests. You are setting your hotel operation process. You do not put the guest experience first, but you want to know how to go through the account and make your account more clear how to set it. For example, all guests staying in and out of the hot spring pool unlimited times, then you can completely let the guest enter and exit with the room card. Why do you have to go to the front desk to get a bracelet every time you soak in the hot springs? Sometimes the bracelet is not enough. We also wrote a note and stamped a chapter. We went to 14 people in total. Every day, we went to the front desk to pick up different things because of various things. It was really very, very troublesome. Guests in the hotel can directly enter and exit the hot spring with the room card, because he does not need lockers, and the children's play area can be seen from the hotel room to the children's play area is intentional, but this door is closed, we need to enter the hot spring area and then go up to the second floor to get to the children's play The area, and the children's play area also needs to go to the front desk to collect a handwritten paper, and then you can enter the hot spring area after you have stamped it. Why can't you swipe your room card directly from the room? Since it is a guest in the hotel, it has given so much convenience. Why is there so many obstacles set up in the procedures, and then the hotel will take a handwritten piece of paper to replace it because the bracelet is not enough? It is really very, very unprofessional. This may be a five-star hotel and a third-tier city. The biggest difference between streaming hotels is that the starting point is not at all from the perspective of customer experience, but how to facilitate it."