Rakuyu

It is a beautiful hotel, the room was spacious with excellent lake view, wonderful service. I booked a room with breakfast. However, they also included complimentary afternoon tea from 2pm to 5 pm. And following with cocktail time from 5pm to 7pm. (Even I do not drink alcohol) Which is an amazing and surprising service to me. The food was so great that I did not need to spend money eating dinner. The environment was amazing, and I enjoyed the hot spring every night or early in the morning. It located up the hill away from the tourist crowed. It felt like I was in another world. If you did not want to walk the hill, the texi is only 600 yen (US $4). We enjoyed ourselves very much.

Hotel is facing the lake and next to the Ropeway. Great location! However, to walk up the hills back to hotel is very challenging.

Rakuyu is a beautiful hotel with amazing views. The hospitality is great, the rooms are big, cosy and comfortable. The breakfast spread while relatively small, serves quality food. The public bath is clean and a must-try. Only thing to note is that it's quite a steep walk to the hotel. Other than that, our stay was fabulous!

The place was peaceful and quiet. They provided good breakfast,afternoon tea and cocktails to all the guests, that was surprise us , we enjoyed the view and environment of the hotel, the great view of Fuji mountain and the lake were totally refreshed me. The hot spring was cleanse and the view of the hot springs area were very relaxing

The hotel is a once a lifetime experience. The hotel is located on top of a steep hill next to the tourist site Ropeway. If you miss the shuttle bus and arrive at night, the walk up the hill can be physically demanding especially during winter with tree barks scattered and no lighting. But after we survive the physical journey, the hotel is really a must visit gem. The view from the room is amazing. Every room faces the lake. The room is traditional Japanese room with nice tatami mats and buckwheat quality pillow. The highlight has to be the breakfast and the onsen. The breakfast and dinner need to be reserved in advance (must include breakfast when you book the room). Food is fresh and chef quality. The onsen faces the lake so is really special experience. You can also visit the ropeway in the morning. Service is also excellent. The team is responsive and also helped us order dinner as there are no food nearby. Overall this is a must visit hotel for anyone who wants authentic Japanese experience and next to the lake. The breakfast and onsen is also a must when you are there.

Quite a bit of walk from kawaguchiko station and the slope up is very steep (maybe a 45 degrees incline). Quite dark too at night. Recommend to drive, otherwise be prepared for a workout just to get up. But the lake view from the room is great and it’s close to the attractions by the lake