Sky Heart Hotel Hakata

I came to Fukuoka to see the cherry blossoms and chose this hotel. The experience during the stay was very good. When I came at night, the front desk was a kind-looking elder who explained the check-in rules to me in English. During the day, there were basically younger front desk staff, all of whom were very polite. The room was opened with a key. I was used to using the room card, so it felt quite retro at first glance. The room was OK, not much different from the hotels I stayed in Japan in the past. At this price, it was very cost-effective. When I came, the weather was still a little cold. The heater could be turned on in the morning, and there was also a humidifier. You need to get toothbrushes, toothpaste, combs, razors, etc. at the front desk. There are towels in the room, one large and one small, which will be changed every day, enough for one person. If you want to add towels, you need to pay again, unlike in China where you can ask for them at will. Every time you go out, you need to hand the key to the front desk staff, and when you come back, you will be given the key again if you state your room number. There is someone at the front desk 24 hours a day, so you don’t have to worry about not being able to enter the room (laugh) Breakfast is a buffet, there are not many dishes to choose from, but it will be a little different every day. In the mornings I was there, the main cooked food was fried pork chops (first day), tempura (second day), fried fish (different types of fish every day, and boneless), scrambled eggs, sausages, bacon, etc. Others included fruits, salads, bread, udon noodles, a kind of tofu that felt like tofu pudding, etc. Drinks were various coffee drinks made by a coffee machine, including latte, espresso, hot chocolate, cappuccino, etc., as well as milk and juice. If you want a rich breakfast with many choices, it may not be suitable, but for me who just wants to deal with a few bites and mainly wants to go out and play quickly, it is still okay.

The location was good and the staff were kind. I would like to go again. The room I stayed in was like an apartment, so it was cold.

You can walk to Hakata Station, and it's in a great location between the subway Kuko Line and Nanakuma Line. I was on a tight schedule before my flight, but I was able to get to the airport without any worries. The exterior looked a little old, but there was nothing particularly concerning about hygiene. There was always someone at the front desk, and on the day I went there, there were only Japanese staff, so check-in was very smooth. The cleaning staff and the customers were very friendly, so I think the customer service was better than that of some of the more time-consuming first-class hotels! I'd like to come back when I come to Fukuoka.

The hotel front desk staff were kind and helpful. However, I don't know if they had been used, but there were unfolded and messy bath towels and face towels hanging in the closet. I'm sorry for interfering, but this is normal in other hotels too.