Top 5-Star Hotels in Fukuoka

Great location, and had a connected passage to the underground walkway to the main Hakata station. Though to my surprise the hotel charges 3300yen for the gym access. Hotel was also helpful to book an early taxi call for us for our super early checkout as our flight back was very early. Otherwise, great stay and appreciate the connectivity of this location!

Room is larger than most hotels in Fukuoka but bathroom needs to be updated with old fashioned taps to mix hot & cold water. Amazing breakfast buffet spread with even a 'live' onigiri station.

This is out of expectations. The hotel is relatively new and modern. Location is good, very close to the Hakata Station. All the staff are professional and friendly. Room is clean and comfortable. We would love to book for a few more nights but sadly they were fully booked. But definitely will book this hotel again in the future.

Swimming pool is great, even has swim cap and googles for you to borrow.  Breakfast restaurant has a good spread and has mentaiko toast!  the smoothie fridge is nice with ingredients in the smoothie presented. In the room, overall it's nice, but small details that made a difference for me was [1] not enough places to hang towels or clothes in bathroom (ex. having more hooks on the wall), and [2] the chair at the writing desk is VERY heavy, and I'm pretty strong, but it feels like it is bolted to the floor.  

This is the most disgusting and despicable thing any hotel management can do is to chase my father off the premises when he was waiting quietly for me downstairs to have breakfast. I am staying with my mother in this hotel and since they’re not together anymore, my father decided to wait for me at the quiet third floor banquet. I was just getting ready to meet my father when the security manager and his team of security threatened my father with Police to arrest him! To which my father replied that his lawyer will sue them for malicious prosecution! Since he was just quietly sitting at the sofa waiting for his son to come down! Not having issues. Eventually, my father removed himself from the hotel but yet; the security manager was physically manhandling my father while at the lobby by grabbing his arm even though he was walking normally! The security manager was just trying to create a scene with my father. DO NOT STAY HERE! These people here are vile and vindictive in their demeanours! Totally unprofessional and have no work ethics! No services from the heart ❤️ They are a total disgrace to the hospitality industry! Definitely not a 5 Star Hotel in services but more like a putrid fish market!

ニューオタニブランドなので、それなりの期待をしていましたが、残念ながら打ち砕かれました。 ビジネス利用で朝食付きツインタイプに1人で宿泊。 部屋の広さは十分で清潔感はあり、アメニティも充実していました。古さは否めない感じですが、水回りやクローゼット等一部はリニューアルされており、空調も不快さはなく良かったです。 しかし、ベッドのマットレスは安めのモノでしょうか、寝心地は良くありません。周辺にある新しいビジネスホテルの方がよっぽどこだわりのある高品質モノが多いと感じました。 その点については、大きく期待を裏切られてしまいました。 洋食バイキングの朝食は品数がものすごく少なく、本当に残念でした。 *料理のオーダーが出来る点や、味は全般的に合格点ですが、種類が少なすぎるのは驚きを隠せず愕然としました。 朝食会場のスタッフの対応も味気なく、空いていたのに流れ作業的な感じる雑な感じ。ホテルの看板を背負っている意識は微塵も感じられませんでした。 清掃スタッフはすれ違いざまにしっかり立ち止まって挨拶されましたが、遠くに見えてスタッフは横柄な歩き方でダラダラとしていて気分が悪くなりました。 この点についても、周辺の新しいビジネスホテルの方が教育が行き届いている感じがします。 フロントスタッフの方々は、忙しそうでしたがテキパキとしていて不快さはありませんでしたが、一方で暖かさは感じませんでした。 結論、バード、ソフト、値段を勘案すると選びません。 よっぽど安ければまた泊まりたいとは思いますが、積極的にはナシです。 バードは予算の問題もあり簡単には改善出来ませんが、スタッフ教育は幾らでも出来るはずです。 気が付いたら、周辺の競合ホテルや、競合ではないランクのホテルに抜かれていた、、、そんな未来が近いホテルですね。

There is also a pool in summer, outdoor cinema at night, fireworks on weekends, and I think it is the best for children and couples. Japanese restaurants are also delicious. It seems that there is nothing in winter, but there is an outdoor sauna, so I think I should open it without paying, and in winter, I would like to make the pool a natural cold bath and advertise it for sale in winter ... There is also a sauna in the large communal bath However, it is a pity that there is no cold bath or well-equipped space. The sauna, cold bath, and the scenery are good, so it would be nice to have a veranda outside and have a well-equipped space. In winter, what about a space where you can bake marshmallows, drink cocoa, and relax around it for a big campfire? I'm looking forward to it because it's a good facility.

The hotel was the last of our trip and one of the best in Japan! Very elegant and modern, with very large spaces and a spectacular view of the city! It is away from the center but they have a free transfer service, so that does not become a problem. The room is very large and modern. The bed is very comfortable. The spa area is wide and very pleasant. The hotel is a very nice hotel, and the hotel is very nice and very nice. The staff is very friendly and are waiting for all customers to feel like at home!

The environment is very comfortable and the food is surprisingly delicious. It is a place worth visiting. There are many things you can borrow, and there are also vinyl records that you can choose to play at your own pace. However, there was only a light rain for a few minutes at night, which already made a noticeable rattling sound on the tent. It would be very troublesome if it was a rainy day, and there was a chance of getting wet after taking a shower, so luckily the weather was good and I spent a pleasant night.

I've been to Fukuoka multiple times and previously stayed at other establishments that simply cannot match the Ritz. Got a king room for my honeymoon. Really appreciate Sanjay and rest of staff making us feel very appreciated from check-in until departure. The level of attentiveness was impressive, and people here speak good English. Location is quite good, close to metro/bus stops, Ohori park,and plenty of eateries/shopping/yatai's. Room is as modern as you'd expect. Bed and bathroom are very comfortable - other hotels are going to struggle to match this level of sophistication. I really appreciated the amount of space vs the typical Japanese hotel. Great amount of amenities. Minor suggestions for improvement - in-room snacks - we got the impression that several of the snacks were complimentary. After we checked out, we discovered that they were not, an unpleasant surprise. Some better communication here would be valuable. Late check out - as an Elite member at check-in we were told that late check out would be offered. However, on the day of I discovered that I still had to call to ask for late check out, and then I had to wait a bit until they called back to confirm. The small details matter in delivering a flawless experience. Still, these are relatively minor things and overall we were very satisfied with our stay. On our next stay to lovely Fukuoka we'd definitely only stay here. Book it, you won't regret it.