Guest User
August 13, 2024
Never stayed in such a bad all seasons. The room was super hot when I entered the room. It felt like it was 37 degrees outside and 40 degrees inside. The air conditioner was not very effective (I set the air conditioner to 16 degrees after I checked in and wanted to lower the temperature as soon as possible. It took two hours for the temperature to return to normal).
The point is! ! ! The room card was inserted and suddenly the power went out! ! ! I'm on the toilet, isn't this outrageous? The toilet is electric and there was a power outage so I couldn’t find a place to flush it manually. I called the front desk to explain the situation, and they just said that there might be a problem with the electricity card. An auntie came over and changed the power card and the phone did come back on, but! ! ! The aunt had just turned around for one minute, I am not exaggerating, definitely less than one minute, when the power went out again! Then they changed my electricity card. I just want to ask, why did you still issue it to the customer when you knew there was something wrong with the electricity card (or there was something wrong with the circuit in this room)? This is daytime, what if it is night?
Look at his towel again! Can't this towel be replaced with a new one since it has holes in it? Can you bear to see it yourself? Don’t you feel awkward hanging there?
I often stay at Four Seasons Hotel due to business trips, but this one is the worst I have ever stayed at. There are problems with hygiene, service and equipment.
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