The Westin Changbaishan Resort

The hotel is very welcoming, with a 24-hour self-service convenience store🏪. The hotel's room service is very thoughtful, the beef burger🍔 is delicious, the concierge Xiao Xing and Xiao Li are very enthusiastic, but the hotel check-in system needs to be improved. xc immediately placed an order and had to wait for more than half an hour for the hotel to receive the order

Very satisfied, came here on my birthday, sent a cake, basically can play most of the projects in the town, free upgrade for us, the experience is very good, the concierge Xiao Xing Xiao Li is very enthusiastic, recommended us a lot of play projects and food in the town, let us check in at nine in the morning, one day's project from check-in to ten o'clock in the evening fireworks, like it very much, next time will come

The hotel service is very good. They introduced small restaurants opened by locals nearby for dinner. They provide free pick-up and drop-off. The location is very convenient. There is snow outside. The hotel has its own ski house and small ski slopes for skiing. There is also University Road, cable car, water park, snow park, cool kid park, hot springs, and free travel photography nearby, which are all included in the hotel package. Xiao Du and Xiao Xing also gave free fruit. The service is especially good!

The room is nice, the bed is big enough to sleep two adults and one child. The breakfast is rich and can be brought back to the room. The ski house can go directly to the ski slope, but the beginner's ski slope is a little difficult, and you have to walk a long way, which is a bit inconvenient. The place to change shoes is too crowded and too small. There is nothing to play behind the hotel. It is better to have a small playground in the backyard of the Sheraton Hotel. Moreover, it is located in a remote location in the resort area, and it is too far to go to the town. The shuttle bus is super inconvenient. You have to wait outside by yourself. The service staff will not watch it. When you ask for help, they actually say that this kind of thing is not their job. There is no airport pick-up and drop-off, just a bus, fixed point, and the round-trip time is not caught up. The daily flights are not flexible enough and not enough. In short, the shuttle bus and the airport bus are super dissatisfied. Hallasan Hot Spring is very small indoor, mostly outdoor, and there is no place for sweat steaming. In short, the experience is not very good, and there is no service and feeling of a star hotel at all.