Guest User
July 26, 2022
Conclusion: This is the most outrageous hotel I've ever stayed in.
Entering the room and colliding with cockroaches, asking to change the room means it is full, and asking to change the sheets and quilt cover also needs to wait, and finally the manager can't say that you can refund your own money and live in another home (it is 12 o'clock at this time, get up at 6 o'clock the next day) plane) and said that he has been operating a hotel for more than ten years, and he is not afraid of bad reviews. He basically maintains an attitude of refraining from talking about the cockroach issue. I will not make an evaluation.
Background: Due to work reasons, I travel for about 200 days a year. Because I need to take a flight early the next day and work late the day before, I booked this Home Inn on the platform. There are not many choices around the airport, and I am also in my heart. No special expectations, but the truth is always more magical.
Consumers spend money to stay in hotels and don't ask for anything else, just want to be clean and hygienic, and this is the result. A cockroach crawled over your head at one o'clock in the middle of the night, it's really scary!
The manager first emphasized the medicine that was just taken, and said that the original price of the room was more than 300, and then emphasized that he could send you away in the middle of the night, and said that the surrounding hotel environment was not as good as yours. From the beginning to the end, there is no attitude to solve the problem, and they are all avoiding it. Service awareness really needs to be improved.
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