Hotel Venus

I stayed over Easter. The structure is really large and spacious. If you are lucky enough to have a room with a sea view, you can also enjoy a beautiful view, both from the room and from the rooms used for lunch and dinner. The breakfast is well-stocked and varied, for lunch and dinner there was a good variety of proposals. The food and the offer is adequate for the treatment chosen by me. Special praise goes to the dining room staff who are always very attentive and professional in fulfilling every request, obviously within the limits of their possibilities. I must say that the staff really impressed me with the good humor with which they worked and the kindness they had towards us and also towards the other customers as I saw.

Hotel with great potential. At the beginning of the Gabicce hill, full sea view. Very nice room with a large window overlooking the sea, beautiful to look at even from bed. I wrote about great potential because the management by the owners is unfortunately not focused on the product. So the beautiful room loses value because it has a broken shower cubicle and every time you enter it the door falls off. Aluminum and glass door, also dangerous with children. We are talking about a four-star hotel and this must NOT happen also because the stay is not free at all. Unfortunately, there is a lot of dust under the beds in the room and on the entrance door. If something falls like what happened to us, it fills up. Very little would be enough. A 200 euro shower cubicle and greater attention to cleaning to have a five-star room. I must say the kitchen could be improved. The cuisine always depends on taste, but from a restaurant in the Marche region on the border with Romagna, I would expect local cuisine. Simple but good cuisine. I don't expect a carbonara with cream which, if removed, becomes inedible. Spaghetti with clams and chickpeas that make it into a unique ball. The recycling of products in the kitchen is more than evident and I consider it right, but let's not exaggerate. If you put a whole salmon fish on the buffet, which is inedible because it is impractical as it is whole, do not serve it for another three days in different forms. Come on. You pay for cooking. The menu is sparse especially for children who obviously don't eat the cuisine on offer because it is often difficult to taste even for adults, so they have to eat the usual plain pasta, pesto sauce or ragù. And no! Not to mention the second courses, chicken nuggets seen only once in a fortnight, the rest for children with no appeal. The vaunted animations during the booking phase are completely absent. Programs not respected and no particular events, something praised both on the site and during the booking phase. Just swimming in the pool and a few castles on the beach, then absent. All reported to the owner who understood the problems and will certainly improve the structure, but in the meantime the holiday went without purchased services. he tried to come to our aid at the end, but time was running out to change his opinion. Four star gym and spa service.....but where. Under the stairs there are four rusty tools and a Jacuzzi... we are not there. Positive note for the very beautiful, large and clean swimming pool. Great positive note for the director Giovanni, always available and present. An exquisite person to whom we have grown fond. Truly great. Thank you Giovanni I reception Chiara demonstrated her great professionalism and availability. Thanks Chiara. Thanks to the dining room staff, Ana, Diletta and Pilar, who treated us like at home, very good! Thanks to Francesco who keeps his beach like gold! It didn't take much to bring in five balls, it really took p