The Balcone Suites & Resort
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1 room, 2 adults, 0 children
All properties in Gadut
The Balcone Suites & Resort
No. 1 of Scenic Hotels in West Sumatra
Jalan Raya Bukittinggi Medan KM 7 Padang Hijau, 26152 Gadut, Agam, West Sumatra, Indonesia
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Highlights
Great views
Varied breakfast
Ideal location
Free parking
Airport pick-up availableShow more
Amenities
Restaurant
Outdoor swimming pool
Spa
Gym
Public parkingFree
Priority airport pick-up
Car rentals
Cafe
All amenities
Property Description
The Balcone Hotel & Resort Bukittinggi provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, you'll be grateful for the on-site complimentary parking at resort.The resort offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by resort ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at The Balcone Hotel & Resort Bukittinggi have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, a coffee or tea maker, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at The Balcone Hotel & Resort Bukittinggi as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available.Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment.Throughout the day, engage in the entertaining activities available at The Balcone Hotel & Resort Bukittinggi.Unwind effortlessly each day by exploring the massage, conveniently situated within the resort. Unwind by the pool at resort and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.
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8.8/10
The room of this jotel are clean, hot water working, the staff friemdly
All 69 reviews
Surroundings
Landmarks: Masjid dan PPTQ BAITUL HIKMAH Padang Hijau
(170m)
Landmarks: Sianok canyon
(1.2 km)
Landmarks: Masjid AT TAQWA Ranggo Malai
(1.2 km)
Landmarks: Masjid Nurul Iman
(1.6 km)
Landmarks: SPR Futsal
(1.7 km)
Landmarks: Monumen Pesawat Gaduik
(2.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
40
Venezia Villa
5 King bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Check Availability
8
President Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Mountain view
Pool view
Heating
Check Availability
13
Executive Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Garden view
Toothbrushes
Check Availability
9
Grand Deluxe King Mountain View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Mountain view
Heating
Wi-Fi in room
Check Availability
27
Vicenza Villa
3 King bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Check Availability
14
Verona Villa
3 King bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Check Availability
11
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Garden view
Heating
Wi-Fi in room
Check Availability
15
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Garden view
Toothbrushes
Check Availability
11
Grand Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Garden view
Heating
Wi-Fi in room
Check Availability
7
Residence
2 King bed and 2 Single bed
Free Wi-Fi
Non-smoking
Mountain view
Heating
Wi-Fi in room
Check Availability
9
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Garden view
Toothbrushes
Private entrance
Check Availability
4
Executive Suite
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Mountain view
Heating
Wi-Fi in room
Check Availability
9
Superior Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Garden view
Toothbrushes
Check Availability
16
Florence Villa
1 King bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Check Availability
18
Milan Villa
1 King bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Check Availability
11
Grand Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Garden view
Heating
Wi-Fi in room
Check Availability
9
Grand Deluxe Twin Mountain View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Check Availability
8
Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Mountain view
Heating
Wi-Fi in room
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
69 reviews
- Cleanliness8.7
- Amenities8.6
- Location9.1
- Service8.9
Average for similar properties in Gadut

Review summary
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Location: The hotel's prime location offers breathtaking views of Mount Merapi and Mount Singgalang, making it an ideal spot for nature lovers and those seeking tranquility. Guests often mention the cool and breezy air, enhancing the overall experience.(based on 4 reviews)
Guest User
August 28, 2025
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
Novalia Apriatini
June 19, 2025
I loved the beautiful view from the swimming pool overlooking Mount Merapi and Mount Singgalang — truly a unique experience. The room was clean and comfortable, and the atmosphere was peaceful. It’s a great place to unwind and enjoy nature.
Unfortunately, the weather was cloudy during my stay, so I couldn’t enjoy the mountain view as clearly as I had hoped. Still, the overall experience was relaxing and worth it.
Guest User
November 27, 2025
Awesome hotel in Bukittinggi .. quiet and comfortable good water pressure .. good service by hotel team.
will come again.
Mulia Shadra
September 18, 2025
Nice place
scorpio23oct
November 2, 2025
Very relaxing place up on the hill, a free upgrade, quick check in process, spa service is good and at a reasonable price, wide spread for breakfast, staffs are welcoming.
Anonymous User
July 8, 2025
Stressful! Kamar mandi bau, sabun yg disediakan sangat sedikit, ada semut di handuk, dan kecoa/serangga di kamar.
The hotel is actually good, I hope they can improve and can do better service, esp on the cleanliness aspect.
Melasantary
February 4, 2025
The room of this jotel are clean, hot water working, the staff friemdly
Guest User
June 9, 2025
When you stay in this hotel if you can afford it then choose room with mountain virw, it is stunning view when weather permit
Services & Amenities
Most popular business facilities
Restaurant
Outdoor swimming pool
Spa
Additional charge
Gym
Public parking
Free
Priority airport pick-up
Additional charge
Car rentals
Cafe
Priority airport drop-off
Additional charge
Conference room
Additional charge
Children's pool
Playground
24-hour front desk
Wi-Fi in public areas
Luggage storage
Restaurant
Outdoor swimming pool
Spa
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Car rentals
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Conference room
Additional charge
Fax/copying service
Front desk services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Languages spoken
Indonesian
Food & drink
Cafe
Room service
Convenience store/kiosk
Public areas
BBQ
Additional charge
No smoking in public areas
Garden
Health & wellness
Spa
Additional charge
Gym
Cleaning services
Laundry service (on-site)
Additional charge
Facilities for children
Playground
Children's meals available
Children's pool
Safety & security
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. SEK 282.72) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2023
- Number of Rooms: 214
Phone:+62-752-6484444
Email:reservation@thebalconehotel.com
The Balcone Hotel & Resort Bukittinggi provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, you'll be grateful for the on-site complimentary parking at resort.The resort offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by resort ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at The Balcone Hotel & Resort Bukittinggi have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, a coffee or tea maker, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at The Balcone Hotel & Resort Bukittinggi as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available.Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment.Throughout the day, engage in the entertaining activities available at The Balcone Hotel & Resort Bukittinggi.Unwind effortlessly each day by exploring the massage, conveniently situated within the resort. Unwind by the pool at resort and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.
Frequently Asked Questions
What are the check-in and check-out times at The Balcone Suites & Resort?
Check-in time at The Balcone Suites & Resort starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at The Balcone Suites & Resort?
Does The Balcone Suites & Resort have a pool?
Yes, The Balcone Suites & Resort has a swimming pool for guests.Does The Balcone Suites & Resort have a pool?
Are pets allowed at The Balcone Suites & Resort?
No, pets are not allowed at The Balcone Suites & Resort.Are pets allowed at The Balcone Suites & Resort?
How much does it cost to stay at The Balcone Suites & Resort?
Room prices at The Balcone Suites & Resort vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at The Balcone Suites & Resort?
What’s the cancellation policy at The Balcone Suites & Resort?
The cancellation policy at The Balcone Suites & Resort depends on your room type and booking terms.What’s the cancellation policy at The Balcone Suites & Resort?
Does The Balcone Suites & Resort offer airport transfers?
Yes, The Balcone Suites & Resort provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does The Balcone Suites & Resort offer airport transfers?
About This Property
| Average Price From | SEK3505 |
|---|---|
| Hotel Star Rating | 5 |


















