Kaiyoukaku

部屋についたときは、ソファにシミがあったり、ムダに広いだけでだいじょうぶかな？と心配になりましたが、夕食と翌朝の食事に大満足。結局、また来たい宿となりました。

I made a reservation for the fireworks at Laguna's night pool. 2 adults, 1 high school student, 2 elementary school students, and 1 0-year-old child. It's good to have good customer service, so call ahead and check. It looked very nice so I decided to come here. When I called in the middle of the night to find out if they would pick me up at any time on the way back as they were offering a shuttle to Laguna, this time the unfriendly man told me, ``The shuttle service is only available until 9pm.'' However, I wanted to go home after watching the fireworks and the pool was open until 9:30 pm, so I told her that I wanted to stay till the end and go home, and she declared, ``The fireworks will end at 8:00 pm.'' (Actually, it's from 8:30pm to 9:00pm) I didn't think I could talk to him, so I asked him about it at check-in, and he said, ``Please come pick me up anytime.'' After enjoying myself to the fullest, I called around 9:45 pm to pick her up, and she said, ``It's not possible.'' The person who said this is impossible is the person mentioned above who has a bad response at night. It's a different story, and we haven't been able to take over properly. Do you want me to drop you off and walk home? I was walking home while holding my 0-year-old baby in my arms. Of course, there's no apology. The room was spacious and clean, there was a trash can for diapers, diaper service was available, and the service was good at check-in, and the phone call in advance (during the day) was very good. When I refused to pick her up, she simply dismissed me as ``impossible,'' which made me sad. If you are staying at a hotel near Laguna with a shuttle service to Laguna, I would like you to know the fireworks time at the night pool. If you don't know, it's better not to say something uncertain like, "It'll end at 8pm." It was a big event for our family this summer, so it was a bad memory. I don't want to go there again.