Jaime Loh Bee Hs
February 21, 2025
Found the room temperature too warm to my liking so opened the window to cool it down. Then it was noisy as I could literally see the airport runway through my window. and could hear all the commotions. When I arrived at the airport terminal, l called the hotel twice to ask what was the platform number to take the shuttle. No one picked up the call. When I told the receptionist about it upon checked in, no apology, no smile, she just said didn’t hear the ring, plus she just came to work. Very off putting! Currently, the hotel is doing some renovations so breakfast is a paper bag with an apple, a juice, a ham sandwich and yoghurt. Coffee is awful.