Arrived in middle of the night to a very friendly greeting. I have stayed here for ten days and been very comfortable. The room was spacious, nicely decorated and everything in good order. Kettle boiled faster than any hotel kettle I've ever used. Great shower, plenty of towels and space for clothes and storage. Everything is immaculately clean and well, maintained. I was dreading being stuck in an hotel for ten days and actually I have felt very comfortable. There is heating and air conditioning but didn't need it. Room had a mini fridge which was handy because I couldn't eat out and had a very specific dirt (vegetarian and soft foods only for a week). Also fridge wasn't noisy! There is a gym, sauna and swimming pool but not open so early in the season. Lovely Turkish breakfast provided with good variety and everything very fresh. Bed extremely comfortable. Little balcony . Very peaceful at night and generally quiet. A word about the staff though. Everyone was lovely and concerned about my comfort. The hotel arranged a taxi to take me to Istanbul for a day and charged £80 which I think was very reasonable. Through no fault of the taxi driver's I went to the wrong pick up point and missed him. He had offered to accompany me for the day but I said I'd be fine and I would have been if my phone hadn't stopped working which left me without Google maps or able to phone the hotel to find out why driver wasn't there. To be clear he wasn't there because he was at the correct place which he and the hotel checked with me three times before setting off. I was somewhere completely different and neither the hotel nor the poor worried driver were to blame for my space cadet moment.So I got a taxi back to Cerzekoy to find a number of missed calls and texts. The hotel and driver were very worried about me and the driver was still at the pick up point when I got back to the hotel 3 hours later. Phone by then was working again very annoying. But the point is the hotel genuinely cares about people and in UK not sure anyone would have even noticed. So in summary I wholeheartedly recommend City Horel for excellent accommodation, excellent professionalism and genuine care and kindness. WiFi was excellent speed and lots of cafes and restaurants next to the hotel.
6 Reviews