"”This hotel is very convenient for all types of travelers. It's also spacious, making it ideal for family trips. I loved the bed and pillow, which were very comfortable to sleep on. The mall is just a short walk away, less than 10 minutes, and there are street food options nearby. The service by the staff is awesome—friendly and helpful. I will definitely visit this hotel again on my next trip.”"
"Our stay at DoubleTree by Hilton Surabaya was nothing short of amazing. From the moment we arrived, we were warmly welcomed, and what stood out the most was their truly personalised service. Different staff members knew our names when we visited various facilities, making us feel genuinely valued and at home.
A special shoutout to Adi and Sophia, who went above and beyond to ensure our stay was comfortable and memorable. Their attentiveness, warmth, and professionalism made a real difference, and we truly appreciate their efforts.
The breakfast was exceptional, offering a wide variety of delicious options that were beautifully presented. Every detail was thoughtfully prepared, making it an absolute highlight of our stay.
We also loved the kids' club, which had well-planned activities to keep children entertained. It was clear that a lot of thought had gone into making it a fun and engaging space for families.
The service throughout the hotel was top-notch, reflecting the high standards of DoubleTree by Hilton. Every interaction was met with warmth and a genuine willingness to assist.
If we return to Surabaya, DoubleTree by Hilton will certainly be at the top of our list. Highly recommended!"
"The surrounding environment is general, walking out for ten minutes, there is a mall to eat something."
18 reviews
8.4/10
1 night
From AED 75
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Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring luggage storage are available to cater to your requirements. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to bottled water. Life Hotel Sudirman Surabaya offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance.
"The TV is not well connected as it always gets a notification of no signal. It would be better if the staff checks all the facilities before the guest checks in. In some cases, guests won't remember or have the time to report the issue immediately.."
With a stay at this apartment in Surabaya (Embong Kaliasin), you'll be within a 5-minute drive of Tunjungan Plaza and Korea Park. This apartment is 1.5 mi (2.4 km) from Joko Dolog Statue and 1.5 mi (2.4 km) from Grand City Surabaya.
This apartment offers designated smoking areas.
Self parking (subject to charges) is available onsite.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a refrigerator and a stovetop. Complimentary wireless internet access is available to keep you connected. Conveniences include a separate sitting area, and housekeeping is provided once per stay.
"Good facilities, unique, spacious rooms, cleanliness is not bad, just there is a cockroach one passing by when I want to sleep. For the room it takes time for the preparation unlike other hotels that usually can go in directly when booking. the security guard is a bit unfriendly"
With a stay at this apartment in Surabaya (Embong Kaliasin), you'll be within a 5-minute drive of Tunjungan Plaza and Surabaya Plaza Shopping Mall. This apartment is 1.1 mi (1.7 km) from Sharp Bamboo Monument and 1.2 mi (1.9 km) from Submarine Monument.
This apartment offers designated smoking areas.
Self parking (subject to charges) is available onsite.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a refrigerator and a stovetop. Complimentary wireless internet access is available to keep you connected. Conveniences include a separate sitting area, and housekeeping is provided once per stay.
Located in the central business district of Surabaya, Ibis Surabaya City Center offers a 24-hour front desk and free Wi-Fi access in the rooms.
Rooms are fitted with a flat-screen TV, air conditioning and hardwood as well as parquet floor. En suite bathroom features a shower, hairdryer and free toiletries.
Taste Restaurant serves Western food and buffet breakfast, while Rendezvous Bar serves light meals and snacks.
Meetings and conventions can be accommodated as the hotel provides meeting room and banquet facilities.
Ibis Surabaya City Center is a 10-minute drive from Tunjungan Plaza Shopping Mall and 15-minute drive from Surabaya Zoo. Juanda International Airport is 21 km away.
1 night
From AED 75
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What Travelers Said About the Best Hotels in Genteng
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Browse these genuine traveler ratings and real guest reviews to find the best Genteng hotels.
9.4/10
Outstanding
NNicooleeI had a wonderful experience here.
The hotel is conveniently located just a three-minute walk from a large shopping mall, making it very easy to access shops and restaurants.
The living environment was excellent, and the front desk staff kindly upgraded my room, which made my stay even more comfortable. After wandering around for weeks, being able to relax and watch Netflix was simply fantastic.
Highly recommend this hotel for anyone looking for a comfortable and convenient stay in Surabaya!
Hotel near Tunjungan, Genteng 74.3% of visitors choose this area
Price per night from:AED 305
9.3/10
Very Good
GGuest UserThe hotel room was large, clean n all amenities available. However the carpet of the room had a stale smell on the first day but bearable. Breakfast had asian spread but definitely food was not fresh. The salad n fruits didn't look as it was done in the morning. The soup was not piping hot. Our friends had a little upset stomach.
AAnonymous UserVery nice rooms, spacious, clean and recommended both for Staycation or Business trip. The location near to Tunjungan Plaza. Will comeback for other occasion. We were having a great stay
DDanieeHSecond stay here! Got a floor on the 8th floor, not too bad of a view although I prefer to have it on a more higher floor.
Service still remains impeccable. Big sized room and clean toilet! Breakfast daily would make you be spoilt for choice.
Location right at the heart of Tunjungan road, where at night, it comes alive with pedestrians enjoying the night. Lots of nice eateries around too! Walking distance to the mall...
This would definitely be my hotel again for my next trip!
Hotel near Tunjungan, Genteng 74.3% of visitors choose this area
Price per night from:AED 180
9.1/10
VVictor AbdiEverything went well. The hotel staff is friendly, even though the hotel is old but still well maintained, the location is very strategic. Breakfast is quite varied and tastes good. Very value for money.
AAnonymous UserThe hotel had a very weird smell. They need to start putting a fresh scent from the lobby until the hallway to the room. As for the room, they should clean the room and change the dehumidifier regularly. It was very frustrating when you were very tired and had to deal with a dirty room. Hope they can improve the service. The hotel has a lot of potential.
FFitrawandanaGreat location in the center of the city, cleanliness must be improve because i found little bug under the bed.. breakfast has varieties and taste quite good. No hairdryer in the room, but maybe should ask the staff to borrow but not sure because i didn't ask them. I booked family room with 3 bed
The average price for hotels in Genteng is AED 145 on weekdays, and AED 155 on weekends (Friday-Saturday).
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