Best Genteng Hotels

Staying at the Ibis Surabaya hotel was quite satisfying. The location is very strategic, close to Tunjungan Plaza Surabaya, and local food can be found behind the Ibis hotel within walking distance. The facilities are adequate, although they are single units even for two occupants. Unfortunately, there is no elevator from the car park, making it quite difficult if you have a lot of luggage to carry from the car. The food served is delicious and varied, with good service, and uniquely, there is a playground for elementary school-aged children.

We booked the executive room & couldn't be happier with our choice! From the moment we arrived, Lintang’s warmth & excellent service made a lasting impression. She kindly allowed us to check in early after noticing how tired we were from our flight, and she even provided us with a room that had the best view! The breakfast was a highlight of our stay, offering an abundance of delicious local dishes. We truly appreciated having the opportunity to enjoy local delicacies rather than standard international fare, which made our experience even more special. The room itself was spacious & comfortable, providing the perfect retreat after our adventures. Overall, we had a fantastic stay & would highly recommend this place to anyone looking for a great experience!

Good facilities, unique, spacious rooms, cleanliness is not bad, just there is a cockroach one passing by when I want to sleep. For the room it takes time for the preparation unlike other hotels that usually can go in directly when booking. the security guard is a bit unfriendly

The location is close to the Grand city and also close to the gubeng station, for the service is very good, the room is cleaned a day,

The surrounding environment is general, walking out for ten minutes, there is a mall to eat something.

The TV is not well connected as it always gets a notification of no signal. It would be better if the staff checks all the facilities before the guest checks in. In some cases, guests won't remember or have the time to report the issue immediately..

If you don't mind hotels with old nuances and so-so service... Then this hotel might be the right choice. A few useful tips for you: order from the application with the lowest rate, choose the lowest class, do not order the service with breakfast, most importantly ... Lower expectations as low as possible Plus: the price is very cheap, the publish-rate is even cheaper than some apps. Their lowest class (July 2022) is only 270k, 290k with breakfast (usually fried rice delivered to each room). The location is right in the heart of Surabaya, next door to Plaza Surabaya, Surabaya Square, Submarine Monument, and 5 minutes walk from Gubeng Lama Station. And oh yeah, each of their rooms is equipped with a bathtub. Minus: some of the interiors seem gloomy and many are already dull. The swimming pool is so-so, but not child-friendly, the shallowest part is 1.2 m and there is no clear barrier with the bottom of the pool sloping to a depth of 1.9 m, so parents who invite their children to swim here must really accompany and ensure children just play along the stairs to enter the pool. Coffee, tea and toiletries provided are only for one person each, except for two towels which look very dull. The choice of food is very limited, the additional menu offered is very expensive, it's better to order online service Two notes that bothered me quite a bit; 1. A sizeable tax arrears sticker on the front window of the hotel. With the pandemic conditions getting better, I hope you recover quickly and get over it... 2. In the morning I was about to go to the swimming pool, access was still closed, it didn't really matter, the receptionist responded quickly, it's just that at that time there were several young people from nowhere, I can confirm that they were not hotel guests, talking very noisy , two of which smoked from the lobby all the way down the hall to the pool without noticing the surroundings. One of the youths who previously smoked, still wearing trousers and a t-shirt, entered the swimming pool, then used soap in the pool. Enough to take away my mood

Stay 2 days at hotel emerald for the impressions: + strategic location in downtown Sby, about 10 minutes from Gubeng station, and tp, near restaurants, about 5 minutes drive, actually it's close, only the area has lots of red lights + breakfast even though it's ala carte, but it tastes good 👍 it tastes like a rice bowl s*lar*a + got a room on the 1st floor so close there was no need to go up + double bed room with a spacious king size bed + hot water for bathing works properly and the current is fast, only the knob to turn the shower sometimes dislodges, it seems like it's time to replace it + no hotel slippers + WIFI is quite fast during the day, a bit slow at night but good overall - if you get a room on the 2nd floor and so on, you have to go up the stairs half a floor first and then there is an elevator (the receptionist said, I didn't try to take the elevator because I got a room on the 1st floor) - got a room without a window, but there is another twin bed room with a window and a terrace on the 1st floor - uneven parking, hard to pull the suitcase, looks like it needs to be repaired - the lobby is cramped and small with only about 2-3 seats, not suitable for long waits or for chatting - There is no heater and compliment bottled mineral water, but as a substitute a pot of drinking water is provided and 2 glass glasses to fill yourself with fresh gallon water dispenser brand CL*O which is provided in the hallway of the hotel but the choice of hot water in the dispenser when I tried it didn't work , only plain water works Overall good, as long as you get to the 1st floor then it's not a problem you don't need to go up, good breakfast, please pay attention to the hot water dispenser for drinking Subaya can function properly

I stay here for two nights, The first night i came, the room was nice duplex room with cool aircond but the cleanliness you guys have to maintain more. In the floor, in the bed next to the stair case so many dust and hair. I just wondering how you guys clean the room!