Hotels near Genting Highlands, Genting Highlands

We couldn't get First World so tried here. We arrived around 1230PM to pre check in at counter and store baggage. Back at 3PM to check in with the self check in kiosk and it was chaotic everybody facing bugs with the machine. In the end all have to queue up at counter to wait for check in. Took us 30min to check in with communication difficulty as their English not that fluent, the lift can't fit many people too, easily overweigh. The room isn't bad, but the blankets and bed sheets etc got slight stains and very dusty with no proper area to hang towels clothes etc. The small fridge isn't cooling either. The distance to walk from hotel to mall and back is quite tiring too, tho enjoying the chills during walk isn't bad. Overall average rating I'll say, can stay.

Very poor self service check-in process. There were no proper directions and guidance. Used the self check machines hoping to check in early, only to found out that all online bookings of hotels need to first Q up at the OTA line for the staff to input your ID in their booking system before you can do self check in. Total time spent waiting at the OTA Q is about 1 hr. Took a Q number of for service counter to help but they were 50 over people in-front of me. As I have child with me, decided to go for lunch. Came back at 3pm to do self check in and no keep showing no room available. Ended up I had to approach the service counter for help. As I have missed my Q number, I approached the supervisor but was told to wait at counter 10 which was not moving. As I saw counter 7 was cleared, I went up and was served by Miss Dyna. I appreciated her outstanding customer service. Knowing that I had booked 2 rooms, she straight away assigned adjoining rooms for me without asking. However, the first assigned rooms weren’t adjoining so we have to return back to counter and approach her. She apologised and re-assigned the rooms to us and this time is correct. Glad to serve by her which makes our day pleasant. As for the rooms, don’t expect too much. I was assigned to level 4 and facing another room windows. The floors weren’t clean as hair, dirt can still be found on floor, so we go to buy slippers. no wifi in the hotels and network in the rooms were poor. Despite having data roaming or even eSIM it was bad. The only plus point was easy accessible. Best to get better rooms if with children. The rooms photos should be updated as is misleading.

Overall it was good. Love the view from my bed. I think the view is one of the best among all hotels in Genting. One little improvement that is essential is, the blanket is too warm. This blanket only works if Malaysia is snowing. I can’t sleep without blanket, however it’s too hot in this blanket and my sleep was poor despite having a comfy bed.

Very nice customer service and reception in the hotel. At first there was a booking ID confirmation issue when we check in the hotel, but the staff has solved it quickly and effectively. Nice work and highly recommended. Nice morning view from hotel room☺️

I recently had the pleasure of staying at [Hotel wyndham ion majeatic], and it was truly an unforgettable experience. From the moment I arrived, I was impressed with the attention to detail and exceptional service. Location: The hotel is perfectly located in the heart of genting highpands, offering easy access to major attractions, restaurants. Whether you're here for business or leisure, the central location makes everything incredibly convenient. Check-In & Staff: Check-in was quick and seamless, and the front desk staff went above and beyond to ensure I felt welcome. They were friendly, efficient, and offered great recommendations for local dining and sightseeing. It’s clear that guest satisfaction is a top priority for the team. Rooms: My room was spacious, beautifully decorated, and spotlessly clean. The bed was incredibly comfortable, with high-quality linens that made it easy to unwind after a long day. The bathroom was equally impressive, featuring modern fixtures, plush towels, and premium toiletries. I especially appreciated the little touches, such as the complimentary water and coffee, but the wifi wasnt't working throughout my stay Amenities: The hotel offers a range of amenities that enhance the experience. The on-site restaurant served delicious meals, with a diverse menu to suit every taste. The fitness center was well-equipped, and I took advantage of the spa services, which were absolutely amazing. The skypool offered an amazing view of the city. Cleanliness & Comfort: Throughout my stay, the hotel maintained a high standard of cleanliness. Every space, from the lobby to the hallways to the room itself, was spotless. The comfort level was also exceptional, and I felt completely at ease throughout my visit. Rating: 5/5 I had a fantastic time at [Hotel wyndham ion majestic, and I would highly recommend it to anyone visiting the area. The combination of outstanding service, great location, and top-tier amenities makes it a standout choice for any traveler. I’m already looking forward to my next visit! Rating: 5/5

Resort World Awana is located at midhill, the location is not convenient. It is usually hard to book a grab car in the morning as told by the receptionist at the hotel. Nevertheless, the hotel provided complimentary shuttle service to Genting Premium Outlet so we can take a cable car up.

I recently stayed at Scapes Hotel in Malaysia and had a generally positive experience, but there were a few aspects that impacted my stay. The hotel itself is excellent—modern, clean, and well-maintained with comfortable rooms and good amenities. The staff were friendly and attentive, making the check-in and overall service smooth and pleasant. I appreciated the peaceful atmosphere of the hotel, which made for a relaxing stay. However, the location was a bit of a challenge. The road leading to the hotel was in poor condition, making it difficult to access, especially after dark. Additionally, there were no streetlights along the way, which made driving to and from the hotel quite tricky, particularly at night. Another downside was the lack of nearby dining options within walking distance. The only food available was from the hotel’s own restaurant, which was fine but limited in variety. If you're looking to explore local eateries, you'd need to rely on delivery or a longer commute by car. Getting a Grab ride was also not as easy as expected—there was often difficulty in finding a ride, especially during peak hours. In conclusion, while Scapes Hotel offers great service and comfortable accommodations, the location and accessibility could be improved. If you're planning to stay here, it's best to be prepared to dine in at the hotel and use a car service for getting around.

First time check in here.. everything was ok n the safety was superb.. i had a room with a nice view really enjoyed the view.. the only thing was during the check in time the que was too long and we had to wait almost 30 minutes for our turn to check in.. other than that everything was fine..

Nice location,good view,good breakfast,room size good,have washing machine and refrigerator, can cook , weather can feel cool at night Room don have fan only air conditioner, living room have fan but no air conditioner House Water pressure very low,shower and wash hand so difficult Room smell bad maybe wet weather,tower no clean,bed a bit small is not king size Overall is good to stay if you come for 1 night

The resort looks neat and beautiful where is surrounded by vegetation. When the first time we drive to this resort, we were scared of where is quite an outskirt location. But not too bad is not that deep into drive-in is just about 5 min from that small little town. In fact, is a really convenient location which near to those shops from the little town They take the SOP seriously where they did maintain the social distancing, scan our My Sejahtera apps, and provide us the hand sanitizer. We were greeted by the guard who are very friendly and dedicated. The room in GRV was the great one, very huge like a suite room with wide space, beautiful view and the shower heater was working perfectly with high pressure. The receptionist by the name of Fazila (who work in this property for 3 years plus) who handle our check-in and check-out process was efficient with a courtesy maner and helpful. We will never forget of Fazila's hospitality that she demonstrated. Keep up the good work Fazila and her team.