Oubaai Hotel Golf & Spa

The stay was amazing. Excellent service.

Beautiful, modern, spacious room. Lovely food. Great views from club house. Lovely golf course. Staff were friendly. Free wifi was available at certain areas. Free shuttle service. Driver was delightful. The dining was inside the main building, and had to walk outside to get to room.

A wonderful stay at Oubaai Hotel Golf & Spa! The staff were exceptionally friendly and made us feel welcome from the moment we arrived. The room was spacious and comfortable, with breathtaking views of the surrounding scenery. We thoroughly enjoyed the breakfast spread, which was the perfect ending to a super staycation. The overall experience was unforgettable, and we can’t wait to visit again!

Rooms are deteriorating, carpets are dirty, paint is crumbling, mould, etc. On top of that, the service is questionable - especially Chris, the Manager. I'm surprised a place like this is operating. The location is amazing, but everything else is not up to standard of even a 3 star hotel.

1. Aircons in the rooms not working and only informed on check-in 2. Reception staff, while friendly, have no idea about how things work. As an example, the opening hours of the tennis courts and the possibility of hiring equipment was a complete mystery and answers ranged from late night, to always open and all equipment available to no equipment available. Moreover, the actual desk at the courts were unmanned. 3. Swimming pool wall is green ( not sure about how safe the water is for swimming) 4. Water out the taps in the rooms is yellow. 5. Every room ( we had four large apartments in our group), had a distinct “drain” odour. 6. Access to the golf club house, can only be achieved via a shuttle service, which was great, when a shuttle was available. If it was out, we were told we needed to use our own vehicle ( which wasn’t a problem with us), except, that because of the strict boom access, that meant we needed to drive to the main gate, leave the complex, the turn around and drive in again, get a new code and then access the golf course. 7. At breakfast, the birds feeding at the confectionary station at the buffet, is a health risk. 8. Hotel advertises a turn down service, but says that the service is no longer offered. The disappointing thing, is that this could be an amazing place if even just a little attention to detail is prioritised. Pros: 1. Nice lounge on the third floor, with afternoon wine and canapés. 2. Staff at the pro shop and golf course ( and especially half way house ) were really friendly, and went the extra mile to engage with us. 3. The golf course is amazing ( although the pace of play was really slow, but it being holiday golf, wasn’t really an issue).