Eastern & Oriental Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in George Town
Eastern & Oriental Hotel
2025 Asia 100 – Cultural Hotels
10, Lebuh Farquhar, George Town, Penang, 10200, Malaysia
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Last booked 1 hr ago
Highlights
Superb views
Delicious breakfast
Free parking
Ideal location
Cozy roomsShow More
Amenities
2 Outdoor swimming pools
Sauna
Spa
Massage room
Gym
Private parkingFree
Priority airport pick-up
Car rentals
All Amenities
Property Description
In the heart of George Town, Eastern And Oriental Hotel is within a 5-minute drive of KOMTAR and Penang Times Square. This 5-star hotel is 2.2 mi (3.6 km) from Gurney Drive and 2.9 mi (4.7 km) from Gurney Plaza.
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9.2/10
GreatGreat place, magnificent view, excellent service from the staffs. Will definitely come again :)
All 1,197 Reviews
Surroundings
Airport: Penang International Airport
(19.1 km)
Train: Bukit Mertajam Railway Station
(26.8 km)
Landmarks: Kedai Cermin Huei Guan
(200m)
Landmarks: Lorong Love
(520m)
Landmarks: De'8000 Mini Golf Café
(640m)
Landmarks: St. George's Anglican Church, Penang, Malaysia
(660m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Superior Suite (Heritage Wing)
1 King bed or 2 Single bed
57m² | Floor: 2-3
Has window
Non-smoking
Refrigerator
Minibar
TV
Tea bags
Check Availability
5
Writers King Suite (Heritage Wing)
1 King bed
135m² | Floor: 1-2
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Corner Suite (Victory Annexe)
1 King bed
123m² | Floor: 7-15
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Georgetown Suite (Heritage Wing)
1 King bed
79m² | Floor: 1-3
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier Twin Suite (Heritage Wing)
2 Single bed
58m² | Floor: 2
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
4
Premier King Suite (Heritage Wing)
1 King bed
58m² | Floor: 1-2
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
4
Pinang Suite (Heritage Wing)
1 King bed
241m² | Floor: 2
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
3
Superior King Suite (Heritage Wing)
1 King bed
57m² | Floor: 2-3
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
TV
Check Availability
4
Deluxe Two Queen Suite (Heritage Wing)
2 Queen bed
58m² | Floor: 1-3
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
TV
Check Availability
4
Deluxe Twin Suite (Heritage Wing)
2 Single bed
58m² | Floor: 1-3
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
2
Studio Suite (Victory Annexe)
1 King bed or 2 Single bed
55m² | Floor: 7-15
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
4
Deluxe King Suite (Heritage Wing)
1 King bed
58m² | Floor: 1-3
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Superior Twin Suite (Heritage Wing)
2 Single bed
57m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
3
Writers Queen Suite - Herman Hesse (Heritage Wing)
2 Queen bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
TV
Check Availability
4
Studio Twin Suite (Victory Annexe)
2 Single bed
55m² | Floor: 7-15
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
4
Straits Suite (Heritage Wing)
1 King bed
87m² | Floor: 1-3
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Studio King Suite (Victory Annexe)
1 King bed
55m² | Floor: 7-15
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
1197 reviews
Verified Reviews- Cleanliness9.3
- Amenities9.1
- Location9.5
- Service9
Average for similar properties in George Town
AI Summary
The property provides spacious rooms with classic decor and stunning sea views. It has an excellent breakfast buffet and exceptional service. The location offers direct access to the ocean and beach.
Guest User
April 12, 2025
Five-star facilities, five-star front desk service, but one-star doorman service. I leave this review for all non-white potential guests: There's evident racial discrimination in the concierge service here. The doormen exclusively assist white guests by greeting them, opening car doors, and handling luggage. My family felt uncomfortable about it, so I can no longer ignore their experience. While the hotel itself is beautiful and all the rest staffs are friendly and professional, I strongly recommend standardizing your SOP or replacing the door team.
British colonialism ended decades ago.
Tang
April 7, 2025
Good location. Very friendly staff Esha at the check in counter and 6th floor lounge lady staff.
The toilets at the ground floor next to restaurant could be cleaner. Overall good experience staying at this historical hotel.
user388888
April 8, 2025
Great place, magnificent view, excellent service from the staffs. Will definitely come again :)
Allan Chung
April 18, 2025
Beautiful colonial time hotel. Hotel staff were friendly, strategically located.
Guest User
February 15, 2025
Modern building styled like the heritage wing however noise from passing traffic until very late at night destroys the ambience. Level 6 sea view breakfast is quite peaceful, staff very attentive and friendly.
Beware the data protection clause at check-in...they want you to sign/accept despite details not being available.
Michelle_f
November 25, 2024
The hotel is very nice, just by the sea, with all rooms good sea view. The breakfast is nice, with many fresh made options for local food, like prata, prawn noodle.
Anonymous User
November 17, 2024
E&O is our favourite hotel in Penang. Being a local Penangite, we frequently ate at Sarkies and even had our wedding in this hotel 10 years ago. We're back in this hotel for our anniversary, however we were a little disappointed with our stay. The bathtub in our corner suite is extremely dirty and stained. We asked the housekeepers to clean it as we wanted to use it. Worse of all, when we filled the tub with water, to our horror, the water was brown in colour!! Not sure if there is proper maintenance done to ensure the water supply is not tainted. The housekeepers also did not refill the complimentary mini bar items despite stating that our suite includes replenishment of the mini bar items on a daily basis. The surface area and tables were not wiped properly as well when they came to clean the room. We hope the management would seriously look into this matter, especially on the water source and overall cleanliness of the suite / bathroom.
Guest User
November 8, 2024
Excellent quiet location with a private waterfront. The outdoor infinity swimming pool is partially shaded and overlooks the strait of Malacca. The hotel has a classy heritage vibe with distinguished visitors such as Charle Chaplain and King Charles. The breakfast buffet is the best in town with made to order noodle soup and stir fried noodles. There is also a hot food station, omelette station, roti station, fresh fruits and bread
Services & Amenities
Most Popular Amenities
2 Outdoor swimming pools
Sauna
Spa
Massage room
Gym
Private parking
Free
Priority airport pick-up
Additional charge
Car rentals
2 Restaurants
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Children's pool
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Laundry room
2 Outdoor swimming pools
Spa
Gym
2 Restaurants
Conference room
2 Restaurants
PALM COURT
Business hours: [Mon - Sun] 12:00-23:00
Sarkies
Cuisine: Asian
Business hours: [Mon - Sun] 06:00-14:30, 18:30-22:00
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Outdoor swimming pool 1
Pool with view
Pool umbrellas
Towels
Opening times
Outdoor swimming pool 2
Infinity pool
Pool umbrellas
Towels
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Car rentals
Priority airport drop-off
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Bellhop
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Lockers available
Languages Spoken
English
Chinese (Mandarin)
Indonesian
Malay
Food & Drink
Room service
Snack bar
Health & Wellness
Gym
Massage room
Sauna
Spa
Beauty and makeup
Yoga session
Public Areas
Elevator
Smoking area
PA and sound system
Non-smoking floor
Executive floor
Chinese instructions
Garden
Outdoor furniture
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry room
Facilities for Children
Childcare service
Additional charge
Children's meals available
Children's pool
Business Services
Conference room
Postal service
Fax/copying service
Accessibility
Handrails in hallways
Handrails on stairs
Pool ramp available
Stair-free main entrance
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–03:00 the next day
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | MYR 413.00 (approx. AED 357.42) per person per night |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 60.00 (approx. AED 51.93) per person |
Children 13–17 years old | MYR 88.00 (approx. AED 76.16) per person |
Adult | Buffet:MYR 88.00 (approx. AED 76.16) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 200.00 (approx. AED 173.09) is charged.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2001
- Number of Rooms: 232
In the heart of George Town, Eastern And Oriental Hotel is within a 5-minute drive of KOMTAR and Penang Times Square. This 5-star hotel is 2.2 mi (3.6 km) from Gurney Drive and 2.9 mi (4.7 km) from Gurney Plaza.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in George Town? This hotel has facilities measuring 7535 square feet (700 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 232 air-conditioned rooms featuring espresso makers. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature bathtubs or showers, bidets, and slippers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in George Town? This hotel has facilities measuring 7535 square feet (700 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 232 air-conditioned rooms featuring espresso makers. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature bathtubs or showers, bidets, and slippers. Conveniences include phones, as well as safes and coffee/tea makers.