Latest Reviews for Gero Hotels

Ooedo Onsen Monogatari Premium Gero Honkan(Old:Yukai Resort Premium Gero Saichoraku Honkan)
3.8/517 Reviews
1. I am a frequent traveller to japan. I have been to more than 100 onsen hotels in japan and I am sure that this hotel is the worst onsen in the world! The room is tiny, ugly, not furnished, with a view facing building wall, but the price was over 50,000yen per night. Gosh, It’s exactly like a shared room in a public housing estate!!!!! I understood the price is higher in new year, we do not mind about the price. But the quality of the hotel and customer service are extremely terrible. This is a nightmare in new year! 2. This hotel is definitely cheating. We booked a room on japan website, and the images showed a bigger room with open mountain view. If it was stated in the condition that the room is such poor, I will not book this room with 50,000yen. 3. The attitude of the hotel manger was very bad and terrible. He didn’t respect customers at all. He totally discriminated foreigner, especially customers from hk. He completely ignored us when we said we are disappointed with the room and his service, and asked for changing another room or cancellation. He also totally didn’t know English and needs to be helped from his staff. How can someone like that be the manger/ operator of the hotel? I am very very very very very upset and angry staying in this rubbish hotel! Not becos of the money, but the quality of service! It’s totally rubbish! To all foreign visitors, you should not come this this hotel as they are cheating!
Ooedo Onsen Monogatari Gero Bekkan (Old:Yukai Resort Gero Saichoraku Bekkan)
3.9/544 Reviews
When I arrived at Gero at 15:15 on the Takayama line, there was a pick-up from other inns, but there was no inn. When I came to Gero pudding on foot, I thought it was different from the place I checked in advance when I saw the signboard of ”Yukai Resort” on the slope behind, but I headed there. I don't know where the entrance is. I found a signboard of Yukai Resort and found it located below, so I went there. 1 floor is no elevator in the parking lot. When you go up to 2 floor on the stairs, there is a front door. When you receive an explanation at the front desk, you receive a local coupon ticket 1000 yen. The bathroom is written in 30 minutes on the paper pasted in the indoor and open air 2 places. I don't like it because it is bathing for men and women, but I decide to enter the men's hot water. I take my luggage by foot and elevator to the room. I display yukata yukata and choose it myself. There is no newspaper. There is a store. There is a personal computer corner on the way to the room, and there is a cartoon corner. There is a male group yuuo Ryoma. The key to the door of the room is not chien by pressing the protruding part of the knob. There is a bathroom and toilet across the door. The location of the light switch in the room is near the entrance. Table 1 bag of tea bag of teisu Yu Yu Shirakawa tea. There is no sweets. When you read the explanation sentence, there seems to be a transfer car running between the station and the main building, but there is no night. There is no early morning. It seems that the bathhouse in the main building can be used, but I thought that it was not enough to go because it was different from men and women. The towel is not in the bathroom and is in the open door. There is a refrigerator on the veranda. There is an electric pot. The open-air bath walks on the floor like a golf course. Keys are put in a key locker. There is a washroom. The surrounding scenery is not desired. The checkout costs the bill when you close the key to the screen.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.