Le Domaine du Mont de Gez

I have booked a so-called superior room in advance, the purpose of our travel to Pyrenees was the special show of Pyrenean breeds. I always choose the dog friendly accommodation and I was informed by the owner that pets are welcome, but she didn’t inform me in advance that the payment for 1 dog a day was 20 euros. Therefore, we have arrived very late after midnight, travelling over 2000 km to Pyrenees. The first a very unfriendly demand after about 3 hours of sleep was “it is necessary to park our car to the other place, because there are the “tracks”. O.K. OMG on a very narrow street in the mountains… But O.K. I did it, although I was half-asleep and my husband as well. The owner doesn’t speak English at all, so the communication with her was very limited. We have missed the time for breakfast, of course, normally you could understand, something like that can happen, if you are travelling 2 days over the half of Europe. But this wasn’t that case, the owner and her husband have very vehemently “explained” to me, that that’s impossible to serve the breakfast later of organization reasons. I can understand this, but we’ve got only coffee a vacuum bottle, cold milk and 2 pieces of croissant, nothing else. Of course, paid breakfast… Now to the so called “superior” room /see pictures/. The entry “door” to the “superior” room was 150 CM high, that’s’ why it was impossible to walk into the room “normally”. This so called “superior large room” has absolutely no standard clear height, there were only sloped walls and ceiling as well. Impossible to walk in upright position, by the way I’m 1,65 tall…We were there with two Champion dogs, of course well behaving, absolutely clean, on the regular basis dewormed, vaccinated, etc. The owner had two or three dirty and free running dogs, even in the kitchen. What about some level of a fundamental hygiene in the kitchen, dining room, etc. Nobody cared. I suppose that her dogs have never been dewormed or something like that. They have barked or attacked my dogs in every moment, when we walk out. I said myself, o.k. your house, your rules. My dogs are well behaving and absolutely calm, they didn’t care about her dogs at all. On the second day of our stay we have been asked to leave the key at the reception desk, because “it’s necessary to clean dog’s hairs”. We were sure, that the really purpose of the “cleaning” was to check the “superior room”, if is not “destroyed” by “strangers from the Eastern Europe with furry white dogs”. This was the only one “cleaning” during our stay, no change of towels, no toilet paper, etc. The “superior” room was full of dust already by our arrival, duvet and pillows smelly with musty smell. It wasn’t our first stay in Pyrenees, but this accommodation was the worst and unfriendly I have ever been in Pyrenees, the owner was absolutely unpleasant to us. I really don’t understand the positive reviews on Booking, of course, I know that in Pyrenees isn’t the accommodation standard comparab