Recommended Gisenyi hotels with Wi-Fi for a perfect stay!

Latest Reviews for Gisenyi Hotels

Gorillas Lake Kivu Hotel
3.5/58 Reviews
We know that the state of Ruanda has a strict and tough Corona protocoll and we don`t want to act against this at any time. We stayed from 13.12.2021 till 16.12.2021 in the Gorilla Lake Kivu Hotel in Gisenyi. The staff was very friendlly an helpful but the manager Mr. N.W. failed many times. Mr.N.W. saw at arrival the positive Covid-PCR-Test of my wife (former PCR- tests were all negative) and a negative Rapid-test of the same day, then he asked us to stay in the room, what we did. Then he promised us a medical consulting and examination (I’am a medical doctor too) at the same day and he promised to arrange a new PCR-Test on the 17.12.2021, after 4hours of waiting he gave us the information that he was trying, this was a lie, on the 17.12.2021 he admitted that he had done anything, but in the morning of this day he came with the police and insisted to her to put my wife a GPS-Bracelett on. At this situation I saw flickering $-signs in his eyes. He treated us as prisoners and not as paying guests, we had no daily housekeeping and nobody took care of us, nobody ask us for our personal daily needs, we get toiletpaper, exchanging of towels only on request even the paid breakfast, he was unable to organize the exchange of a not working lightbulb in the bathroom or to give us a moskitokiller, he allowed noisy und loud gardenparties which disturbed us till 4:00am in the morning. He was unable to arrange a personal talk between my wife and a member of the UN which was send by our niece working by th UN in Goma, we stayed on the groundfloor and a talk was easily made over the balcony. I wanted to say ”Good bye” to him on departure day he was inhouse but he didn’t want to see me. We are sorry to say but this is no hospitility or way to treat paying guests, we cannot recommend or appreciate this management. My personal opinion is, he ist the wrong man at this place, a manager’s duty ist to talk to guests and solve problems in a gentle, polite and diplomatic way and make guests feel comfortable and safe. This management is not 3-4 stars worth! The country is very polite, helpful and honest, what we can't say that about the hotel experience in this hotel. We also learned, that we were not the only guests, who make such an experience, really not a recommodation. Thomas ans Annette Guenster

Frequently Asked Questions

  • What are the best hotels with Wi-Fi in Gisenyi?

    If you’re heading to Gisenyi for work or a holiday, Maddy's Kitchen and Accommodation , Dian Fossey Nyiramacibir Hotel and Sawa Sawa Motel are the best hotels for you.

  • How much does it cost to stay in Gisenyi hotels with Wi-Fi?

    For hotels with Wi-Fi in Gisenyi, the average price on weekdays is AED 236, and the average price on weekends (Friday - Saturday) is AED 236.

  • What are the best hotel deals for Gisenyi hotels with Wi-Fi?

    Trip.com offers great travel deals all year long. Visit the promotions page to find the latest discounts and special offers on Trip.com.

Property Information for Tourists

Total Properties25
Number of Reviews 22
Highest PriceAED 1,322
Lowest PriceAED 74
Average Price(Weekday Night)AED 236
Average Price(Weekend Night)AED 236