Premier Inn Glasgow City (George Square)

Very basic hotel with little amenities. Quite affordable. Mattresses need to be replaced urgently

Facilities were excellent. Clean. Lovely towels. Good TV. Comfortable climate. Quiet. Easy, courteous check-in. Delicious breakfast. Convenient to tune airport shuttle bus. An excellent alternative to staying at the airport hotels when one’s departure flight is not too early.

This stay was not as good as the last few times. The location, of course, is just right and the room was clean. The reception is gone and it's that awful self check in that takes jobs from people. There were constant queues to speak to anyone about issues such as the fluff shower from the air conditioning unit when switched on, this was right next to the bed so not hygienic it is used to heat and cool the room depending on the season, the muck was so thick you could not see the mechanism. None of the windows opened, so there was a waterfall from the window ledges every morning due to condensation on the windows. You have to ask to have the room cleaned before midday, that's if you can find anyone to ask or have to wait in a long queue to get to the person you need to speak to. This is a case of cost cutting to give cheap rooms. We want cheaper so they are giving us cheaper but at the cost of standards.

We came through to Glasgow cos my husband partakes in the Beard & Moustache Championships held annually. This year it was a weekend event so we brought our son. We arrived a bit early but were welcomed and allowed a table to grab a coffee while waiting. When we did check in I had to change our eating arrangements (I'd pre-reserved the dinner/breakfast meal deal) so the staff sorted all that for me without issue. We got into the room at 2 instead of 3 as advertised and started the weekend off nicely. The room had a double bed and a single and there was still plenty of space to get around. Everything was spotless. I was a bit worried about the street noise, having a light sleeping 3 yr old, however closing the window screen worked a treat and we heard very little. We ate in the Social in the evening and whilst not a giant menu there is definitely plenty of choice. The food was really nice and we were happy with what we had. On Saturday we got an Uber to the Riverside Museum (transport museum) and our son loved it. We spent a good few hours there and that was without the tall ship being currently accessible. The hotel is really central and was the perfect location for what we needed.