Popular Glasgow 4-star Hotels

I get what this hotel is trying to do, but it doesn't do it that well! I had good communication prior to my stay, a few texts reminding me. I liked the self check in screen, saves time. The room itself was supposed to be a 'queen' but it was extremely cramped, the bed was a small double at best and there was a weird single bunk bed over the double, which made the room feel so small and oppressive. Floor to ceiling windows in the bathroom were inconvenient. There was a door joining my room to the next which was less than ideal. The whole hotel was very noisy, you could hear doors opening and closing all over the place. There was a lot of noise coming from the room next door which was made worse by the door, as this let more noise in. The party eventually stopped about 3am. This wasn't just me, my colleague had to ask someone to come up and stop a party in the hallway at 1am and he was 2 floors up. No kettle, no water, pretty basic room. This would do for one night maximum IF there was nowhere else.

A very warm welcome to Scotland from our receptionist who was so helpful in pointing out the highlights and giving us recommendations. Best night’s sleep in ages. The room was a carbon copy of one we’d stayed in the night before in Newcastle. Modern, super clean and very comfy. Fantastic breakfast with great pastries, lovely yoghurts, porridges, bagels and hot treats. Really loved it.

**Hotel Review: Good for a Short Stay** We stayed at this hotel for one night on January 2nd, and overall, it was a good option for our needs. The check-in process was smooth, and our room was clean and comfortable, making for a pleasant stay. However, things took a turn the following morning. On January 3rd, the hotel was incredibly busy during breakfast. We found ourselves queuing to get into the dining area, which wasn’t ideal, especially after a long night’s rest. Once inside, there were too many people crowded around the hot food stations and the toaster, making it difficult to serve ourselves efficiently. It was clear that the hotel could have managed this situation better. Perhaps they could have implemented a timed breakfast schedule or opened additional serving areas to accommodate the influx of guests. Despite this hiccup, I would still recommend the hotel for a short stay, especially if you plan to have breakfast at a quieter time. Just be prepared for a potential rush if you’re there during peak times!

We stayed one night. Hotel is lovely and very well maintained. Reception staff friendly. Our room was good with amazingly comfy bed. The bathroom however let it down as grout was a bit mouldy and bath matt dirty. Also room didn't appear to have a hairdryer. The Champagne Central bar was great but our cocktails were such a rip off: £10.50 each and had ice to the brim of tall glasses so hardly anything in the glass to drink - shocking and disappointing. Breakfast very good but wouldn't expect to get my own tea or coffee from a machine or make my own toast at a 4 star hotel.

Lift is horrible as you can not understand how it can be used. Why need to do so complicated things for people. Room was not very clean such a shame for such a quite big price for room. Pool area, we could not get there as normal people as lift was not working, they asked us to dress up and fo out to and reach another entrance, not comfortable at all as you do not want wear your jacket and all bring all your staff to the pool when you can just take a towel. Nice place. Very good staff however I do not recommend it for such a high price.

Having stayed here a few times before due to its location and reasonable price, I was left disappointed this time. I had booked this hotel because for some reason every hotel in Glasgow that weekend was unusually expensive. Hotels I would have expected to pay ＞£100 were £150/180. The jury’s was £111. A warm welcome from reception staff and the main lobby is modern and clean. The room we were allocated (618) was a bit dated. It was spacious because it was an accessible room, not at our request so maybe why it was cheaper than others. The above two points didn’t really bother us because it was just somewhere to sleep as we were attending a gig. Unfortunately we did not sleep very well. The windows didn’t do enough to soundproof the outside street noise, the walls were paper thin and you could hear the neighbours talking, plugging and unplugging electrical items- all minor quiet stuff which you shouldn’t really be able to here. Our room had a buzzing noise coming from the vent in the room which kept us awake til 7.30am… and then the neighbours started getting ready to check out. We never complained during the night because we were so tired after being out all night and the noise was intermittent so just when you thought you were back to sleep, it started again. The room was clean but as I said dated, and for this reason I don’t think I’d chose to stay here again.

We stayed overnight for our anniversary and this was the first time using this hotel. The hotel was first class but what made it a better place to stay was the staff. Jason and Daniel at the front of house were every good and every engaging. The food was excellent and very well prepared so great service from the chef and there staff. Hannah from reception left a special note which was a great touch. We will be regulars now at this hotel and look forward to seeing the staff again.

Had a lovely overnight stay at this hotel. The staff were all very welcoming and professional. Forgot to get the girl's name who checked us in but she was amazing, very helpful and exactly the type of person you want as first point of contact for your business. The room was spacious, stylish and had an exceptionally comfortable bed. Definitely look forward to staying here again and would highly recommend to anyone looking to stay over in Glasgow. It is a short walk from both Queen Street/Central train station and Buchanan bus station.

Nice, modern hotel in a great location. The bed was super comfy and a good size. Has a little kitchenette so basically has everything you would need. The bathroom was large and shower was good. We read online the hotel has a deal with a nearby car park but were told at reception they don’t help with the tickets so that was a bit annoying. We were also given milk in the fridge for tea etc which we thought was a nice touch but it was actually off and had curdled :( would be good to have Netflix etc on the TV as well

Citizen M was a fun and quirky hotel in downtown Glasgow. While the room was very small, the public areas of the hotel were very comfortable. Staff were exceptional and very friendly. Breakfast had a large selection, and drinks were available every evening. We especially enjoyed the fun, motivational quotes around the hotel.