Glenwood Springs Hotels with Pools

We stayed for three nights, hotel was very clean, we did have a problem with bathroom window in room 252 that couldn't lock. It was our decision to wait to tell maintenance until we departed. It was a second floor window and we wedged hangers in the side so no one could open. The breakfast was okay, they seemed to have trouble keeping the food supplied, but it was still very good. The firepits and pickleball courts were fun and loved an evening in the hot tub. This would be a nice hotel for families, with plenty of on ground entertainment!

Nice hotel. They were not able to help me with my cancelation request because I booked through trip.com which apparently I was told by the desk clerk that ”they don't work with them” which I find odd considering I was able to book a room with them via trip.com. This was disappointing. I feel this needs a second look.

The people were great and pool area was clean, warm, and well kept. One bathroom outlet did not work and we had to call for the toilet that wouldn't stop filling and the elevator was out of service. The thing that was most irksome, though, was the breakfast was a bit skimpy for a $250 per night hotel. Other than that we had a good stay.

This past summer several of us were in CO on a motorcycle trip. While my wife and I were checking into this hotel we received a call from another one in our party that one of our guys had crashed on his motorcycle. Renee (mgr) and the other women working the front desk heard parts of the conversation and immediately offered any help and assistance they could provide. There genuine concern, caring and willingness to help was without question one of the highlights of our 3 wk 5500 mi trip. On top of that it was one of cleanest and best maintained of the many HI's we stayed at. I am sorry it took me so long to post this but found out Renee is still the manager and I am confident her hotel and staff are still doing a great job.

Nice hotel a short distance from Glenwood springs centre. Big car park with a nice view from most rooms. Not far from the springs and adventure area if you’ve stopped off for that. We drove into the centre but you could walk if you had longer. Couldn’t ask for anything more from a hotel here.

They have fixed the elevator, the water heaters, and ventilations to each room. I will give this hotel a 5 star review if they do the following: They should do a quality room check before guess check in. My room's (305) tub and sink weren't draining correctly, the over head lamp in the bathroom wasn't functioning, the AC/Heating unit was tripped, wall paper is pealing in the bathroom, and a couple of lamp shades are broken. They should replace old wall papers. They should change the carpet. All in all, I was pleased with the customer care and service, even though the discount they gave me for having issues with my room, wasn't up to par. The cleaning staff were great! Front desk young lady, Dulce, was an amazing hostess. The breakfast was good. The maintenance person, Cesar, was friendly and efficient at fixing some of the issues with my room. I look forward to staying here again, as a valued Hilton Honors member, I will continue to be a loyal customer. I only hope that they take my review seriously and brings this up to at least one more star next time I visit Glenwood Springs.

This place was a great value. It was clean and the beds were comfortable. The couch was very low and sunken which made it uncomfortable. The kitchen was poorly stocked with bowl for serving and mixing and it needed a baking dish. My biggest complaint was the employee on break sitting in the lobby arguing very loudly in Spanish on speaker phone. I was on the other end of the room and could plainly hear both sides of the conversation! After 30 minutes he went behind the Reception desk. The woman working the desk did not ask him to have his phone call elsewhere and ignored the whole event. It was quite irritating.

Real motel, breakfast is OK, the small courtyard is elegantly furnished. Am I the first Ctrip to live here?