Focus Hotel Premium Lublin Conference & Spa

Unfortunately, this facility is certainly not a 4* hotel. It was the worst hotel I have ever been to in my life. We went through two nights of stress, lack of sleep, and someone else's party. A misunderstanding, which they wanted to compensate us with a voucher, but for one night and valid only until the end of the year. The hotel is not at all for couples who want to experience peace and go for a romantic weekend. Moreover: - the restaurant 3/5 (the cheeks were oversalted, and the rice with vegetables was ready-made frozen, it did not contain saffron, which was indicated in the menu), - no towels in the spa (on Friday, we heard from the staff that we should take our own from the room, because the hotel does not have enough), - no bathrobes in the room and spa, - no hand or body lotion in the men's changing room at the spa for two days (generally, no one controls or actively takes care of the spa area), - no daily cleaning room (we had glasses from the bar from Friday until Sunday, the beds were not made, there was a condom under the bed), - loud party until 4:30 in the morning with a drummer and bass (we didn't sleep all night), - the walls and windows are not soundproof, you can also hear everything from the corridor and adjacent rooms, - no fridge or minibar in the room, - paper cups in the room, plastic in the bathroom, - no body lotion, - children throwing bottles in the spa, diving in the jacuzzi, - cold water in the jacuzzi. The staff tried their best, but there wasn't enough of it and they were overworked, - good check-in hours, - parking, - long spa and breakfast opening hours