Guest User
September 17, 2023
Let's start with the pluses, it's definitely the location and the daily change of towels. The younger bartender is nice, but in the evenings one person at the bar is definitely not enough. There are no complaints about the service in general. But there are more minuses - the water in the outdoor pool is freezing, sitting there for a few minutes you could freeze, on the beach it's much warmer. The outdoor pool is only open until 6 pm, and the indoor until 7 pm, which unfortunately seems a bit too short to us. There is no music by the pools. In the lobby with the bar in the evenings there is also generally no excitement, sometimes a match was on. No entertainment for adults, nor promised cooking shows. The food is terrible - terribly greasy, breakfasts are the same every day, for lunch mainly chicken and for dinner reheated dinner, where reheated is too strong a word because they tended to get cold. Twice we came across a hair in the pasta bake.. the peppers often tasted as if they were already rotten, as did the tomatoes, not to mention the melon. Soup was literally oil and water. Roasted potatoes were also swimming in oil. Sometimes only water came out of the drinks machine, and if it was refilled, the juices were heavily diluted anyway. Every dessert tasted the same as an old sponge cake. The snacks available between lunch and dinner were in the lobby outside so they were covered in wasps and flies, only on the penultimate day did the staff start covering them up. A plus for access to scooped ice cream all day long. Halfway through our trip, 3 or 4 COACHES with young people who had some sports competitions arrived at the hotel. It is a really big hotel, but they were unable to allocate a separate floor or at least give rooms next to each other. So we had a room between them, which is why every day before breakfast we were woken up by banging on the door because they were "mistaken" and thought it was a friend's room... also after returning from training. Paying attention did not help. In the evening they ran around the corridors with deodorant and a lighter, spraying and chasing each other. Or they changed the signs on the doors regarding cleaning. At lunches and dinners they put gigantic portions on plates, which of course they did not eat 3/4 of which were left on the tables, and the rest of the guests had to wait for the staff to add food. The hotel walls were very thin, you could hear conversations and the alarm clock from the room next door. The balcony was small, barely enough for two people. Towels by the pool were supposedly included in the price, but there were none there. The ping-pong table was also included in the price, but there were no paddles. The gym was something like the cheapest, garage gym. There was a strange smell in the dining room and in the bathrooms right next door, but fortunately not in the room. If we had the opportunity to go to the golden sands again, we would definitely avoid this hotel.
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