Pier Hotel

We only stayed for one night in room 106 but would stay again as it was a very comfortable stay. There are just a couple of issues that would’ve made it a perfect stay rather than a nice stay. The room was small but clean. The bed was very comfortable and the room was nice and warm. The bathroom had a smell of drains about it and we couldn’t get the TV to come on so some instructions for that would have been handy. We ate in the bar at lunch time – I had the veggie burger which was tasty but for the price you pay, I’d expect a bit more of a salad with it. My partner had the shepherds pie which looked amazing and home cooked. I had a wine and my partner had Doom bar on tap but they didn’t taste great – wine tasted cheap. Breakfast was ok but nothing special really – and slow to top up things like the bread and bowls of fruit. Would’ve preferred tinned tomatoes and button mushrooms rather than half a large portabella mushroom. The carpet on the stairs was a bit grubby and could’ve done with a vacuum but it wasn’t done in the time we were there. All of the staff were really nice and the position of the hotel right next to the beach can’t be any better.

5 star hotel for 3 star price Unbelievable. Someone has put alot of work into this establishment. I am fairly well travelled and never have I had a whirlpool bath with a TV ... But some rooms not all have this at this hotel. I was blown away by the decor the beach view which is as good as somewhere like Burgh island hotel which charges about 6 times as much. The service also is worthy and of similar standard, how many times have I checked into a cold room when I'm working away at national chains and no one has bothered to check the heater had been put on. Join check in, it was the first thing the lady mentioned Nd made sure not only would it be sorted but that someone would also carry my bags for me.... I honestly thought I was back at The Savoy London..... Evening meal was good , it was not very busy , so I wouldnt have expected service to be an issue and it wasn't. Food was not overly fussy but good standard. To sum up .... Just book this hotel !

Just had another very successful stay in the Pier. As usual everything was perfect. Room excellent with sea view. Location, food and staff all very high standard. We would highly recommend and will obviously be coming again. John and Wendy

An excellent location. Very friendly and most helpful staff. Food is just excellent. The room is very clean and everything we needed is here. Lovely comfortable bed. We’ll definitely be coming back here. Made very welcome and very willing staff took our suitcase to our room.

This was our second stay for another trip down memory lane. Its an old building so must be a constant battle to maintain but everything worked except the bathroom extractor fan that didn't really register until we were leaving and I forgot to mention on checking out. Perhaps that could go on the checklist for room cleaners? We were well looked after. Our rooms on both occasions have been clean and comfortable. The included breakfast was excellent with a good selection of options, especially for us omnivores. I can't comment on vegetarian or vegan options as I didn't pay attention. The bar downstairs operates as The Pub on the Pier and gets very busy for both food and drink. The restaurant was quieter for eating but we enjoyed the bustle. We didn't use the wine bar. Despite being busy and during both our stays in June and October, the service, including for bar food, was quick and very efficient. All of the staff we met were cheerful, helpful, and polite, which can't always be easy when you are rushed off your feet. They do very well.

Another fantastic weekend stay at the Pier Hotel. Very friendly staff who are most helpful. Wide choice of food available in the restaurant, the meals I had were very tasty, good variety for breakfast sets you up for the day ahead. Great atmosphere in the bar which had a wide variety of draught beers. Room was clean, very comfortable bed and great shower. I would highly recommend this hotel.