Pet friendly Hotels Gramado

The team well requests, academy mto well equipped and with new equipment...mto spa good and with staff who do everything to enjoy...excellent breakfast...excellent location, well in the grass center...in front of the cake street...paid parking, even for guests...

Hotel super aconchegante,atendimento impecável , querendo ressaltar o funcionário LINCOLN, super cordial; educado , cortês, disposto a ajudar o cliente. Funcionário exemplar! Toda rede prodigy de gramado está de parabéns! Pensaram também no aniversário de minha namorada, na qual deixaram uma mini torta e uma carta de felicitações. Estamos gratos a toda equipe do hot que nos atendeu.

Hotel with a great location, just one block from the main avenue, staff of the hotel always ready to help, amazing view of the canyon. The breakfast has a great diversity, excellent options for dinner in the hotel. If you are traveling with your family do not think twice to book this hotel!!

Our stay is very quiet, the hotel is well located, the service is good, the facilities are new and the condition is good. The breakfast was of good quality and late check-out, because several guests checked, I requested the invoice for the accommodation in my name and I made a reservation through TRIP, they did not accept the request, even though I argued that the payment was paid by me of.

Hotel with excellent views of the valley. Good sized room, with table, chairs, sink. The double bed has a divider with the single beds, I thought it was great.

Hospedei me no Hotel Sky Valle com minha família em 03/02/2024, o hotel possui instalações antigas e sem manutenção, o que impossibilitada circular pelos jardins por exemplo. A piscina e a Jacuzzi ofertadas no site do hotel não comportam o número de hóspedes, sem contar com a falta de higiene, a Jacuzzi era simplesmente nojenta, água suja, e não era feita a troca de água da banheira pelos funcionários. O café da manhã estava ok mas bem aquém do esperado, já haviamos utilizado outros hotéis da rede com café da manhã espetacular, este hotel deixou bastante a desejar. Outra coisa que nos causou incomodo, foi o fato de ficarmos em um quarto que tinha uma porta de ligação para outro, o barulho era insuportável dos hóspedes que estavam ao lado e tinham crianças pequenas que gritavam, isolamento acústico zero até o barulho do banheiro ouvíamos, a porta do banheiro do nosso quarto que era de correr estava travando e era quase impossível fechar, sendo que nosso filho é adolescente causando falta de privacidade. Desta forma ficamos muito insatisfeitos pois não conseguimos utilizar praticamente nada das instalações do hotel, que não condiz com o que é ofertado no site da rede de hotéis Sky onde adquiri a hospedagem, gostaria de obter o reembolso do valor pago já que não foi satisfatória nossa hospedagem neste hotel da rede Sky.

Charming small hotel. Very well de decorated with lots of detail. The breakfast was delicious with many kinds of food. There are many varieties of pastries, The coffee is a huge mug where you can fill with more coffee than needed. However the coffee is a kind of weak.

We realized this is the low end of this growing chain of hotels in the city. Upon entering the lobby is freshly decorated and the staff was polite but things got worse as our days continued. We were waiting in the lobby for our ride when a young man approached us about a discount for looking at their newest property. Now, I'd understand this except for the fact that this property is in need of care. Our bedroom had broken lights, drapes that did not close all the way, a shower that the floor needed repair on, and a room that was in general need of a redo. I went to breakfast and discovered the bee hive where our young man selling the new property came from. As I was chased down the hall by another young man trying to sell me another visit to thier showroom, I managed to get by but decided to skip breakfast not wanting to be engaged a third time by the gang that has base camp outside the dining room. How unpleasant. Worst of all, there is a separate beauty shop in the lobby. My wife needed to get her nails done. She made an appointment letting them know she was a hotel guest. Thier system was down as she booked for the next morning. As you can guess, they had no recollection or record of the appointment and told my wife they were booked solid. When my wife asked to see the owner or manager, she was unavailable but, the girl who booked her appointment appeared. In a wave and com'on, she begrudgingly attempted to take my wife back to do her nails. My wife said, ”not like that I'm not going without even an apology or sorry.” The front desk of this hotel, when asked about a restaurant recommendation, looking confused said, ”oh, a place to eat, uhmmmm, I guess I could look and see.” Well done! I guess we won't be back and we certainly won't be booking at your biggest and newest. We needed a place to get our work done and you provided a slop house with your sales people running around bothering everyone at a hotel you run in need of repairs and remodeling. Well done! If you Google, ”great sales techniques,” you'll find under what not to do, this entire hotel as an example including business you allow to mistreat your guests. There are plenty of places to stay in Gramado, pass on this one and the partner chain hotels unless they are the only one left. The good reviews are apperantly from when closer to the time the hotel was built. Build em and abandon them! Excellent strategy folks.

With a stay at Hotel Bangalôs da Serra in Gramado, you'll be a 5-minute drive from Gramado Covered Street and 6 minutes from Snowland Park. This family-friendly hotel is 0.8 mi (1.2 km) from Perfume Museum and 1.2 mi (1.9 km) from Black Lake Park.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Free self parking is available onsite.Make yourself at home in one of the 48 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and blackout drapes/curtains.

With a stay at Hotel Refugio da Montanha in Gramado (Planalto), you'll be a 2-minute drive from Gramado Covered Street and 6 minutes from Snowland Park. This hotel is 0.3 mi (0.5 km) from Gramado Gateway and 0.5 mi (0.7 km) from Joaquina Rita Bier Lake.Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7 AM to 10 AM and on weekends from 7 AM to 11 AM.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.Make yourself at home in one of the 56 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.