voco LAKE NICARAGUA - GRANADA

Being well situated close to the square it is hard to imagine what awaits inside the walls, but as you enter reception all becomes clear. Very colonial and open to th elements in style the impression is good. Two small swimming pools are located on the ground floor, however there were only a few sunbeds, due to the lack of space. This wasn't a big deal during our visit as the other guests were busy sightseeing. Our room was spacious with two double beds, a dressing room then separate shower room and loo. However, due to the fact that it is an old building the room was very dark and the lighting did little to improve it so difficult to read in there. there was a hairdryer in the room but no safe. In addition during the night there was a lot of metallic noise and sounds similar to a trolley being wheeled around on the roof (we were on thesecond/top floor), so no idea what it was. Complained at reception and they did offer another room but my husband didn't want to move as he was in bed. (Room 33 - avoid. Outside the room was a bench which was nice to sit on in the early evening, overlooking oneof the pools. The hotel is on two floors but there is no lift. Staff were friendly and helpful and refilled our water bottles free of charge. Breakfast was very slow and served so you couldn't do anything to quicken it up, they were there before time but wouldn't start taking orders. Had to chase our pot of tea 3 times, then she brought coffe and continued to pour it into a cup as we said no we wanted tea!! There were 3 choices all which were good when they finally arrived. Overall a reasonable place, in a good position for visiting the sights but a few issues need addressing.

I had to rebook my accomodation on the spot and went here. I didn't regret it. Had a very nice spaceous room with airco for a reasonable price. The breakast was very good and staff super friendly and helpful. Also the hotel location is great, just besides the main plaza.