Martin House & Granada

When we booked this accommodation it was because of the good price, the good location and what Booking said this place offered. It seemed to be what one was looking for and we usually find similar things elsewhere. But the reality was not like that: the continental breakfast became a voucher to go to a bar one block away to have a coffee or infusion and a toast or churros from 8 to 10 AM, which is not the case either because the bar opens at 8 AM (with all its rights) so you cannot have breakfast at that time because they are just setting up the tables, etc., which adjusts the times, especially if there are activities to do on a schedule. We thank the people of El Punto Bar in advance for being very attentive to us and what I say is not their fault. On the other hand, the private bathroom was not such because it was located in a hallway outside the rooms (we were 3 people, and they gave us two rooms, one double and one single). And although it was said that it was only for us, to use it you had to go out to common spaces on the floor, which takes away the aforementioned privacy and there are no guarantees that it will not be used by other passengers. The air conditioning offered on the page did not exist in the rooms. The white material, that is, sheets and towels, left a lot to be desired due to their condition, but not the cleanliness and the cabinets, which are new and in good condition, as is the entire floor that makes up the place, which is very good. kept. But what is most outrageous, in addition to not complying with what they offer (which is in line with the values ​​in similar places), is that reading the responses to other user comments, of this nature that the host makes, it is striking that he boasts to give free wifi, breakfast and parking, because: 1.- wifi and breakfast was in the price and 2.- parking is free not because it is provided by the way it responds to many passengers, but because the car is left where you find a spot and it's free because the city doesn't charge, because it's on the same street, more or less close depending on the time of day you want to park. Disregarding clients for telling the truth and for not going to 4-star hotels as they tell everyone is ridiculous. Because we all look for places that fit our budget, but that does not mean that providing affordable accommodation means NOT COMPLYING WITH WHAT IS OFFERED ACCORDING TO THE PAGE ON WHICH THE SERVICE IS ADVERTISED and this is what has happened, not because it is not 4 stars. Because in 2-star hotels, of the same value or less, we have had a wonderful experience, like in Ronda, just yesterday. Human quality above all and someone there always ready with the best disposition and who invites you to return. Not like at Martin House. We regret having booked there, but for being non-compliant and pedantic and fallacious in their responses to the comments. Ohh, and the photos that Martin House puts up as an advertisement for the breakfast are not the real ones but taken from somewhere else. That already says enough. Greetings, I hope to

My experience has not been good. My partner and I stayed for 3 nights for family reasons. It was very hot, I only had a portable air conditioner that made a lot of noise. You couldn't sleep without it or with it, either because of the heat or because of the noise. In our room there was no type of central air conditioning or fan, perhaps some have them, but the only thing that was offered was the air conditioning. The last night we had a couple of noisy guests in the next room, talking loudly, slamming doors, banging on the walls, rude and without any care. We didn't sleep until after 3 and the next day we had to get up early to go on a trip. There is no reception or person in charge to notify if this occurs. There is also no cleaning every day or WiFi as offered on the website. We will not stay again.