Latest Reviews for Grass Valley Hotels

Best Western Gold Country Inn
3.8/593 Reviews
Do not stay at this hotel. First of all, it does not look like the picture at all. It was run down. We figured we could overcome this. We walked in the room and the girls feet automatically turned black from the carpet. The next morning we go to eat and there are no plates. The sausage was half burnt, half not cooked. The one person working the buffet couldn’t keep up the entire time we were there. The next day, I found out they had charged us twice. When we checked in I told them we reserved on a third party site. Could I change the card? They said sure. Apparently, that was something they couldn’t do. We ended up having to fight to get one of them cancelled. The pool was absolutely filthy and my kids wouldn’t go in it. One day we needed extra towels and shampoo, body wash, and conditioner. We called and they didn’t come. We called again and they didn’t come. I eventually had to call corporate to get all of this and it took an hour and a half. This was the worst experience we have had in a hotel in years.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.