Premier Inn Gravesend Central

Food was very nice and well presented. Staff were friendly and welcoming. The breakfast was hot and there was a good selection to choose from. Tea and coffee hot, good selection of jams and condiments. Loved the wallpaper. Where did you get it from?

Room desperately needs painting. Perhaps,looking at a,different colour to bring rooms up to date. Very friendly and helpful staff, I.e. Kelsall & Karen. Best evening meal i have had in any Premier Inn stay over. Evening meal cooked by Kelsa was great and best ever in the 3 yrs I have stayed at various Prem Inns. I spoke with her afterwards to thank her.

Perfect customer service with all staff at hands to help with anything. The location is great with quietness. The hotel is at heart of Gravesend & absolutely perfect to get around easily 👌🏽 The bed was very comfortable & had a great sleep 😴.

Very disappointed with this Premier inn. Initially the pub in from of it looks uncared for. The check in was OK (although booking via your central team was a nightmare). Entered the room, no TV channels worked. pesistal fan was extremely dusty, the heating could not be taken down. Reception just said a few rooms complained about the TV - must be an internet fault - no appologies just 'I can't do anything about it'. A poor nights sleep due to the heat in the room, we had already requested a sheet to sleep under. There was also a 'shodow' of dust around my phone and ipad on the shelf next to the bed, again signifying the room was not cleaned to a good standard. Black mould around the shower tray. In the morning, breakfast was through a fire exit of this uncared for pub. It was so dark and despressing dure to blinds being closed all round, don't know why. Coffee tasted fowl and my wife had tea, and the milk next to the drinks station was off. Cooked breakfast was poor and made worse by the fact we both felt sick asfter eating it and were physically sick a couple of hours later. I use Premier Inn a lot of times during a year and this has to be the worst one ever.

The convenience of town in one direction, and a supermarket in the other really does make it an ideal spot. I have stayed here on numerous occasions and at no point have they ever failed to deliver on the Premier Inn promise. They even have an excellent sized car park that is free for your stay on the proviso of validation in the reception on check-in I/we always feel well rested and the rooms are well sized for everything that we need. Brilliant electric outlet placement so I can sit at the table and get ready, but a mirror near that table wouldn't go amiss, just for the make up. The bathrooms are lovely and spotless and I cannot fault the water pressure for the showers which are always so lovely and warm! What can I say about the bed? Well, without fail exceedingly comfy and the extra bedding options that are always clean and fluffy never go wrong. I have always been an advocate for the breakfasts in a Premier Inn and up until recently, it was a trudge across the car park but not anymore after they have converted rooms into their own little restaurant/social area so I could have a meal in the evening watching the football and then have breakfast. What with their meal deal options for the evening meal and breakfast, you really do want for nothing here. They were even extremely accommodating of my partners health on the day and sourced him a room on the ground, making mobility a lot less of a challenge. In the restaurant in the evening, we were greeted by the ever-helpful Matty. He instructed us on the information with regards to the meal deal option and couldn't have given us more help if he tried. He was friendly and chatty and extremely personable. Just the sort of person you want to welcome you in of an evening. At breakfast in the morning, we were once again greeted by Matty who was extremely peppy given his working hours but he just kept going. Matty was brilliant in the kitchen cooked up our fried eggs to perfection and continued chatting away to us whilst we collected our hot meals. So front of house was the lovely Clo. My partner grew up in the area and had lots of questions about how it had developed over the years since he moved away and Clo was full of so much knowledge and anecdotes that it really put a smile on our face for the day. She kept everything clean and always made sure that everyone in the restaurant had exactly what they needed, all whilst making sure to chat and not let anyone feel she was ina rush; she made time and that really makes a big difference in the way a guest would feel. We will always continue to use this place and nowhere else if we are staying the Gravesend and the fact that there is Doom Bar in the fridge was icing on the cake. Thank you Gravesend Central for your ongoing assistance and we look forward to our next visit!