Top 5-Star Hotels in Guam

The hotel was clean and nice. The only thing was that it was hard to find the entrance to the parking lot. Well, I just parked my car and asked the doorman. If he hadn't told me, I would have walked around. Everything was good, but there was a problem with the room I stayed in. I checked in at 4, rested for a while, and then had dinner. When I tried to take a shower around 7, there was no shower switch. It was ridiculous, and when I showered, the water from the shower flowed out of the shower room. Maybe that's why there were towels in the shower room, but there was a step. Anyway, after I finished showering, I called the front desk and explained the situation. My English was limited, so it was hard, but anyway, the front desk said they would send a driver. I spent a lot of money to come here, and I didn't like this kind of service. So I asked if I could change my room, and they said they would ask the manager. After 20 minutes, the employee came and checked the shower. At the same time, a phone call came and said they would change my room. So I told the employee that the manager called to change my room, and he said he was the manager. And they changed my room, but they only changed the floor and changed it to the same location. But the problem is that after I asked the front desk that there was a problem with the shower, they changed the room after 1 hour and 15 minutes. My wife was tired and couldn't wash, so she was annoyed. And the room they changed to wasn't cleaned properly. I guess it was because I went to a cheap room and the service was bad. It was the cheapest room. I bought a flight and got a discount, so it was 670,000 won (including breakfast). But the air conditioner in the room I changed to didn't work well. My wife kept saying it was hot and strange, but I couldn't tell because our sleeping temperatures were different. Or maybe it was because my wife just came out of the shower with hot water. But I woke up in the middle of the night because it was so cold. So I turned up the air conditioner temperature, but it didn't go up. My wife said it was okay, but I was so cold. I thought about calling the front desk, but they told me to wait again and change the room, so I knew I would have to wait for over an hour, so I just went to sleep. Fortunately, I stayed at Dusit Thai for 1 night and went to another hotel. When I told them about this when I checked out, the staff said, 'I'm sorry.' Unless the room rate is 1 million won, everything here is good, but I don't think I'll go there because the service and facilities are not good. Something similar happened when I went to Lotte before, and they changed my room within 15 minutes of asking. Of course, Koreans are fast... lol Anyway, it was a ruined day for a 20th wedding anniversary trip.

It's the most expensive, so I think it's worth it. I felt it was even cleaner than D Company Resort and had perfect hospitality. I personally wish there was more plain yogurt at the buffet (as is the case everywhere). I also felt that the quality of the products at the cafe in the lobby on the first floor was the best of any hotel.

The mattress is very comfortable, the beach and swimming pool are also beautiful, the breakfast buffet is rich and cost-effective, and the surrounding shopping malls, restaurants and various facilities are all available. I am very satisfied

I visited the hotel knowing that it was an old facility. 1. On the first day of my visit, the curtain box fell and I requested repairs, but no action was taken, so I requested repairs 3 times. Construction on the afternoon of the 2nd day 2. The shower faucet fell off when I used it on the first evening after swimming... If you consider the fact that the facilities are somewhat old, the service, swimming pool, accessibility to the coast, and main street are excellent. However, please note that action on requests is very slow and requests are frequently missed, which is the same as other reviews.

The whole hotel has sea view rooms. The food is also very good. Unfortunately, my stomach is too weak. I need to walk to Lotte to find food. The Internet celebrity burger 🍔 is not far away. In fact, it is all good. It is quite convenient.

Perfect.. quiet and comfortable.. good place for relaxation.. but if only they had microwave in the room..